Why Join Soul Origin?
This is an opportunity to join one of Australia's most recognised fresh food café brands. At Soul Origin, quality, consistency and customer experience are at the heart of everything we do.
As our Store Supervisor, you'll play an important role in the day-to-day success of the store, working in a supportive environment where initiative, reliability and a strong work ethic are genuinely valued. If you take pride in delivering outstanding service and enjoy working in a fast-paced hospitality environment, you'll fit right in.
About the Role
As Store Supervisor, you'll be entrusted with leading the day-to-day operation of the store during your rostered shifts. You'll be empowered to make decisions, lead the team, maintain high operational standards and ensure every customer receives an outstanding experience.
This is a hands-on leadership role where you'll spend your time serving customers, preparing fresh food, making coffee, coaching team members and ensuring the store consistently operates to Soul Origin's high standards.
You'll take ownership of your shifts, help coordinate the team, assist with preparing weekly rosters and work closely with the Franchise Owner to drive operational excellence and continuous improvement.
We're looking for someone who enjoys taking responsibility, can work independently and is motivated to build a high-performing team.
Your Responsibilities
You'll be responsible for:
- Leading the team and taking ownership of daily store operations during your rostered shifts
- Delivering exceptional customer service and ensuring every customer leaves with a positive experience
- Coaching, mentoring and developing team members
- Assisting with preparing weekly team rosters to support business requirements
- Managing shift operations to ensure smooth and efficient service
- Monitoring stock levels and assisting with ordering, receiving and inventory control
- Maintaining food safety, workplace health and safety, and hygiene standards
- Ensuring the store consistently meets Soul Origin's presentation and cleanliness standards
- Monitoring operational performance and identifying opportunities for continuous improvement
- Maintaining accurate operational and inventory records
- Communicating regularly with the Franchise Partner regarding store performance, staffing requirements and operational improvements
About You
We're looking for someone who:
- Has previous experience leading teams in hospitality, cafés, food retail or quick service restaurants
- Is confident making decisions and solving problems independently
- Can confidently lead a shift with minimal supervision
- Has experience or exposure to preparing staff rosters
- Has excellent communication and organisational skills
- Takes pride in developing and motivating others
- Has a strong understanding of customer service, food safety and workplace health and safety
- Thrives in a fast-paced environment
- Is available to work weekdays, evenings, weekends and public holidays
If this sounds like you, Apply Now—we can't wait to meet you!
Pay: $25.78 – $36.81 per hour
Work Location: In person
