APS Level 6 (SQA)
$99,997 - $112,769 + 15.4% Superannuation
Melbourne - VIC and Perth - WA
About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission is the national regulator of Australian Government-funded aged care services.
We protect and enhance the safety, health, wellbeing and quality of life of older people accessing aged care, including dealing with complaints and feedback about the care they receive.
We aim to build confidence and trust in aged care by promoting best practice and a culture of safety and quality in the sector, and we hold providers to account if they don’t meet expected standards of care.
We work with providers, workers and older people, and their families and supporters, to ensure that older people’s rights are upheld.
We have a variety of interesting job opportunities available in capital cities around Australia.
About the Team
Risk Based Monitoring manages and responds to risks of harm to consumers. It involves targeted supervision of registered providers based on escalations, applying proportionate responses depending on the severity of risk, and ensures providers return to compliance. It also includes monitoring providers under heightened supervision and delivering risk-related campaign activities as directed by the Sector Risk Committee.
About the Role
The role of a Senior Inspector is to undertake preventative and responsive monitoring of provider and worker risks to safeguard and protect older Australians receiving aged care services. The role engages with older people, providers and workers to collect evidence and gain direct assurance that risks are remedied, trust is restored, and risks are appropriately managed by providers.
This is a predominantly field-based role which requires frequent travel and overnight stays to undertake monitoring activities in regional and remote locations. Some interstate travel may also be required. The incumbent may be appointed as an Authorised Commission Officer (ACO) and exercise regulatory powers under the Aged Care Act 2024, subject to meeting all statutory and eligibility requirements. The regulatory powers and appointment of an ACO are governed by the Aged Care Act 2024.
Position duties include, but are not limited to:
conduct monitoring visits at aged care services, individually or as part of a team, to assess compliance and identify risks or harm to older people
engage with providers, workers, older people and their representatives to collect information, understand concerns and pursue relevant lines of enquiry
conduct field-based and desk-based interviews to inform monitoring activities
collect, assess and analyse information and evidence using the Commission’s systems
prepare clear, evidence-based and timely reports to support informed regulatory decision-making
identify and escalate immediate risks, and work with providers to ensure risks are mitigated
lead on-site assessment activities, including allocating tasks, balancing workloads and supporting team members
communicate team findings to service management in a professional and constructive manner
contribute to preparation and case management planning for monitoring activities
undertake regular travel, including overnight stays and visits to regional and remote locations.
Position Eligibility Requirements (Selection Criteria)
To be successful in this role you will need to demonstrate the following:
sound judgement and analytical skills, including the ability to assess risk and produce evidence-based reports with clear reasoning and recommendations
strong interpersonal and communication skills, including the ability to engage respectfully and effectively with older people, providers, workers and other stakeholders
an understanding of risk and potential harm in aged care, or the ability to quickly develop this understanding
the ability to work effectively in monitoring teams, including supporting and guiding others
the ability to understand and apply legislation, policy and regulatory frameworks professionalism, integrity and sound judgement when operating in a regulatory environment
Position Notes
This is a primarily field-based role. Regular travel is required, including overnight stays, visits to regional and remote locations and possible interstate travel. Some travel may be required at short notice.
Successful applicants will be appointed as Authorised Commission Officers and will exercise regulatory powers under the Aged Care Act 2024, subject to meeting all statutory and eligibility requirements.
Shortlisted candidates will be required to attend an in-person interview in either Melbourne or Perth. The assessment process will include a workplace assessment.
Applicants should review the Candidate Pack and Position Description before applying. These documents contain more information about the opportunity and are available on the Commission’s website.
A merit pool may be established from this process and used to fill this or similar vacancies.
Salary offered will be between $99,997 - $112,769 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
To apply, you must submit:
a current CV of no more than two pages, and
a pitch of no more than 600 words.
Your pitch must include specific examples from your experience that demonstrate the skills, judgement and capabilities required for the role. Applicants should use the Candidate Pack and Position Description to understand the full requirements of the role before applying.
Please complete the application and submit by Sunday 19 July 2026 at 11:30PM AEST.
Follow our guidelines for candidate use of Artificial Intelligence (AI) throughout the recruitment process.
Please contact our recruitment team on (02) 9633 3262 or
[email protected] for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to Kirsten Peddie by emailing
[email protected] with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
RecruitAbility applies to this vacancy. Under RecruitAbility you will be invited to participate in further assessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have a disability; and meet the minimum requirements for the position. For more information, visit https://www.apsc.gov.au/recruitability.
We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please email
[email protected] if you need any adjustments made.
Further information
For
