Brighton Petroleum – Attendant
Employment Type: Casual
Location: Brighton Petroleum
Industry: Petrol & Convenience Retail
About the Role
Brighton Petroleum is looking for a reliable, friendly and customer-focused Attendant to join our team.
As a Brighton Petroleum Attendant, you will play an important role in the day-to-day operation of our service station and convenience store. You will be responsible for providing excellent customer service, maintaining a clean and well-presented store, assisting customers at the pumps and ensuring the site operates safely and efficiently.
This is a hands-on role suited to someone who takes pride in their work, enjoys dealing with customers and can work independently as well as part of a team.
Key Responsibilities
- Provide friendly, professional and efficient customer service to every customer.
- Operate the point-of-sale (POS) system accurately and efficiently.
- Process cash, EFTPOS and other transactions with a high level of accuracy.
- Assist customers at the fuel pumps where required, including helping customers who may have difficulty using the pumps.
- Maintain a clean, tidy and well-presented shop, forecourt, toilets and surrounding areas.
- Restock shelves, fridges and displays and ensure products are presented correctly.
- Monitor stock levels and notify management when products need to be replenished.
- Ensure promotional pricing and displays are correctly maintained and communicated to customers.
- Receive deliveries and assist with checking and putting away stock.
- Provide assistance with services including gas bottles, ice, firewood and SodaStream where required.
- Follow all workplace health, safety and environmental procedures.
- Report equipment, maintenance, safety or operational issues to management promptly.
- Follow cash-handling, security and loss-prevention procedures.
- Complete cleaning, stock and general operational duties as required.
- Work as part of a team to ensure smooth day-to-day operations.
- Maintain a positive and professional attitude at all times.
About You
We are looking for someone who is:
- Reliable, punctual and takes pride in their work.
- Friendly, approachable and confident dealing with customers.
- Well-presented and professional.
- Able to work efficiently in a busy retail environment.
- Comfortable working independently and as part of a team.
- Honest and trustworthy, particularly when handling cash and stock.
- Proactive and willing to assist wherever required.
- Able to follow procedures and instructions.
- Physically capable of standing for extended periods and performing regular lifting, cleaning and restocking duties.
- Available to work a range of shifts, including weekends and public holidays where required.
- Previous experience in retail, customer service, petrol stations or convenience stores is preferred but not essential.
What We Expect
At Brighton Petroleum, customer service is a priority. We expect every team member to:
- Greet customers and provide friendly service.
- Be attentive and willing to assist customers at the counter and on the forecourt.
- Keep the store and forecourt clean and presentable throughout the shift.
- Stay productive and complete allocated duties without constant supervision.
- Be familiar with current promotions and store offers.
- Follow all safety, cash-handling and operational procedures.
- Work cooperatively with other team members.
- Maintain a professional attitude throughout every shift.
Why Join Brighton Petroleum?
- Family-owned and operated business.
- Friendly and supportive team environment.
- Stable employment with opportunities for additional hours.
- Opportunity to develop your retail and customer service skills.
- A workplace where reliability, initiative and good customer service are valued.
If you are reliable, hardworking and enjoy working with people, we'd love to hear from you.
Pay: $27.73 – $42.25 per hour
Work Location: In person
