Own the Site. Drive Change. Make an Impact.
At Metso, we're looking for a driven and proactive Site Contract Manager - Underground who thrives on ownership, accountability, and continuous improvement. This is more than a site-based role, it's an opportunity to become the trusted partner for one of Australia's premier mining operations, BHP Olympic Dam , while leveraging the support, technology, and expertise of a global OEM leader.
Based in Roxby Downs, with relocation assistance available, you'll have the autonomy to lead site activities, shape customer outcomes, identify opportunities for improvement, and drive operational excellence. If you're passionate about fixed plant reliability, customer partnerships, and making a tangible impact, this role offers the platform to do exactly that.
Working alongside our high performing Service team in Adelaide, you'll be empowered to take full ownership of the contract, influence change, and deliver exceptional results for both Metso and our customer.
About the Role
As the Site Contract Manager, you will be the key technical and operational representative for Metso on site, specialising in crushing equipment and associated systems. You will lead service delivery, provide expert technical guidance, oversee maintenance activities, and build strong customer relationships that drive long term value.
This role combines leadership, technical expertise, customer engagement, and hands-on field work, making it ideal for someone who enjoys both strategic thinking and practical execution.
You will play a critical role in improving equipment reliability, driving safety and performance outcomes, and identifying opportunities to enhance plant productivity and customer value.
What You'll Be Responsible For
Taking ownership of the overall Metso underground service contract at Olympic Dam and driving continuous improvement initiatives.
Acting as the primary technical liaison between BHP, Metso product divisions, engineering teams, and sales personnel.
Leading and coordinating site service activities relating to crushers, OEM spare parts, wear components, and technical services.
Providing hands on mechanical maintenance support and technical expertise on Metso equipment.
Supervising Metso personnel and contractors to ensure safe and efficient execution of work.
Conducting equipment inspections, condition assessments, and reliability reviews.
Investigating equipment and component failures and providing recommendations for improvement.
Supporting quotation development by defining scopes of work, planning activities, and providing cost estimates.
Preparing maintenance reports, service documentation, and customer recommendations.
Promoting Metso products, services, technical solutions, OEM spare parts, and wear materials.
Supporting warranty claims, Root Cause Analysis (RCA), and continuous improvement initiatives.
Ensuring compliance with Metso and customer safety standards and procedures.
Working closely with Technical Support and Engineering teams to resolve complex issues.
Identifying opportunities to expand Metso's installed base and strengthen customer partnerships.
Supporting both local and occasional interstate or international service activities as required.
About You
You are a self motivated professional who enjoys taking ownership, building trusted relationships, and delivering results. You are comfortable working independently while leveraging the support of a global organisation and a highly experienced technical network.
To be successful, you will have:
Mechanical trade qualification.
Minimum 3 years' experience working with crushers within the mining or quarry industry.
Experience across mining fixed plant equipment including:
Primary gyratory crushers
Drive line installation and alignment
Precision measurement techniques
Lubrication systems
Demonstrated commitment to safety leadership and risk management.
Working knowledge of rigging and dogging practices.
Intermediate Microsoft Office skills (Word and Excel).
Current driver's licence.
Ability to pass site medical requirements and work unrestricted on mine sites.
Strong communication and stakeholder engagement skills.
Ability to read and interpret:
Mechanical drawings
Electrical schematics
Hydraulic schematics
Construction drawings
Strong troubleshooting and problem-solving skills.
Experience writing detailed technical reports.
Ability to perform basic engineering calculations.
A proactive mindset with a passion for continuous improvement and customer success.
Standard hand tools relevant to the role.
Why Join Metso?
Own your site and make a genuine impact on operational performance and customer outcomes.
Drive change and continuous improvement within a key strategic customer account.
Work with industry leading crushing technology and global technical experts.
Enjoy the backing of a respected global OEM with a strong safety and performance culture.
Be part of a collaborative, high performing service team that values initiative and innovation.
Build long term relationships and become a trusted advisor to one of Australia's leading mining operations.
Access ongoing training, career development, and growth opportunities across the Metso organisation.
If you're looking for a role where you can take ownership, influence outcomes, and make a real difference every day, we'd love to hear from you.
