Company Description
Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.
John Flynn Private Hospital is a 354 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport. The hospital provides services to the population of the Gold Coast and the Tweed Coast extending into the NSW Northern Rivers area.
John Flynn Private Hospital is now hiring!
Job Description
We have an exciting and rewarding opportunity for an experienced hospital administrator to join our Administration team in a part-time capacity (60hrs per fortnight).
As the first point of contact, you will play a vital role in creating a positive experience for patients and visitors. You will manage admissions, pre-admissions, and billing processes while ensuring a smooth and supportive journey for those in our care.
Working at the heart of the Acute Inpatient department, you’ll deliver professional, efficient, and customer-focused administrative support while helping maintain a welcoming environment for patients and their families.
If you are organised, approachable, and passionate about supporting patient care in a fast-paced healthcare setting, we’d love to hear from you.
Key Accountabilities
- Managing incoming and outgoing calls to the ward.
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Provide timely and accurate information to queries by patients, visitors and other staff and departments.
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Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
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Compilation and management of patient admission papers and clinical notes.
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Supporting patient comfort.
About You
To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward.
You will also demonstrate:
- Computer literacy including Microsoft Office suite of programs.
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Experience either in a medical administration setting or a patient-facing role.
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Experience with Patient Management Systems will be highly regarded.
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Strong communication and interpersonal skills.
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Comfortable working in and communication with a multidisciplinary team.
Desirable:
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Certificate in Medical Terminology.
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Experience in hospital mainframes systems.
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
Additional Information
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Must provide or complete a National Police Check conducted within the previous 12 months.
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According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
Apply:
Ready to feel cared for while you care for others? Apply today and join us at John Flynn Private Hospital. All applications must be lodged online.
Applications close: 30th June 2026
Reference number: JR113470
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
