Company Description
John Flynn Private Hospital is a 354-bed acute care hospital located at Tugun on the Southern Gold Coast, just minutes from Gold Coast Airport. Serving the Gold Coast, Tweed Coast and Northern Rivers, the hospital provides comprehensive services including emergency care, cardiac, surgical, cancer, medical, maternity, paediatric, renal, rehabilitation and day surgery services.
The campus includes the main hospital, specialist medical suites, John Flynn Cancer Centre, radiotherapy, radiology, pathology and pharmacy. Set in a peaceful hilltop location with ocean and rural views, John Flynn provides a welcoming environment focused on quality patient care and recovery.
The Hospital is owned and operated by Ramsay Health Care. Ramsay provides high-quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.
Job Description
We have an exciting opportunity for Permanent & Casual Patient Services Assistant – Patient Transport to join the Internal Patient Transport team at John Flynn Private Hospital.
As part of our supportive and vibrant team, you will play an important role in ensuring patients are transported safely and efficiently throughout the hospital, including to and from wards, theatres and diagnostic departments.
You will provide a high standard of patient care and assistance while working closely with nursing and clinical teams to support the smooth day-to-day operation of the hospital.
About You
We are looking for a caring, reliable and team-focused individual who is committed to providing safe and respectful patient support.
To be successful, you will have:
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Certificate III in Health Services Assistance or equivalent
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Recent and relevant experience within an acute hospital setting
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A strong commitment to patient dignity, safety and quality care
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Excellent communication and interpersonal skills
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The ability to work effectively within a multidisciplinary team
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Sound manual handling skills and the ability to safely use patient transport aids
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A flexible and reliable approach to work
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The ability to work a 7-day rotating roster, including evening, night and on-call shifts
Key Responsibilities
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Safely transport patients between wards, theatres and diagnostic departments via wheelchair, bed or trolley
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Assist with patient transfers and manual handling using appropriate aids and equipment
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Prioritise patient dignity, comfort and safety throughout every transfer
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Work closely with nursing and clinical staff to coordinate and prioritise patient transfers
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Assist with urgent transfers and responses to emergencies as required
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Clean, maintain and correctly store patient transport equipment
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Monitor equipment to ensure it remains clean, safe and functional
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Assist with minor environmental tasks or courier duties as required
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Maintain a professional, respectful and caring approach when interacting with patients, visitors and staff
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Follow hospital policies, procedures, infection prevention and control requirements, and workplace health and safety standards
You Will Also Bring
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A patient-focused and compassionate approach
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Confidence assisting patients with mobility and transfers
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Good understanding of safe manual handling practices
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Strong organisational skills and the ability to prioritise tasks
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Excellent communication skills across a multidisciplinary environment
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Ability to work both independently and as part of a team
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Reliability, flexibility and a willingness to support the team where required
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Commitment to maintaining a safe, clean and efficient patient transport service
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
Additional Information
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Must provide or complete a National Police Check conducted within the previous 12 months.
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According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
Apply:
Ready to feel cared for while you care for others? Apply today. All applications must be lodged online.
Applications close: 29th September 2026
Reference number: JR115925
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
