Location:
Sydney, NSW, AU, 2000
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Req ID: 84694
Quality Audit & Compliance Lead - Clerk Grade 9/10
Salary range $133,348.00 - $146,945.00 pa (plus superannuation and leave loading)
Ongoing Full Time
Central Sydney Location
About Legal Aid NSW
We stand beside people when they need it most.
At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions.
Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful.
In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.
About the Role
The Quality Audit and Compliance Lead manages and coordinates the development, implementation and evaluation of quality assurance activities to ensure the high quality of legal services, consistent administrative decision making.
About You
You are an analytical professional with experience in compliance, audit work, training, or quality assurance (highly desirable), ideally gained within a legal environment. You bring strong attention to detail, leadership capability, and a collaborative approach, with the ability to work effectively as part of a team.
You have legal practice experience and/or a tertiary qualification in auditing (desirable), supported by complementary skills aligned to this role including stakeholder engagement, data analysis, problem-solving and supporting and developing your team. You are confident in applying data-driven insights to identify risks, trends, and opportunities for improvement, demonstrating strong risk management capability.
A proactive communicator, you maintain accurate records, support audit processes, and provide clear, evidence-based advice, with a focus on continuous improvement and delivering consistent, high-quality outcomes.
You Belong Here
Here, every role has purpose.
Whether you’re delivering frontline legal services or strengthening our organisation from behind the scenes, you’ll help create fairer outcomes for the people across NSW.
We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.
Benefits of working at Legal Aid NSW
As an employee of Legal Aid NSW, you will have access to and enjoy a variety of support and benefits so you can thrive professionally and personally. You’ll love our:
Flexible Working - we are a Flex Ready certified and Carers and Employers accredited organisation. We are leading the way in offering a variety of flexible working options to uniquely support your unique work life balance.
Professional Growth – as the largest law firm in NSW we offer a variety of opportunities to enhance your career at every stage, through regional graduate programs, Practical Legal Training and work placements, mentoring, training, and secondment opportunities.
Work Health, Safety and Wellbeing – with dedicated programs, training, resources, and respectful work practices, our Wellbeing Framework ensures your physical, mental and psychosocial wellbeing matters, so you feel supported, safe and holistically well.
Essential Requirements
Hold Australian or NZ citizenship, Australian Permanent Residency or a valid visa to work in Australia.
Undertake relevant pre-employment checks such as a Criminal Record Check, and/or Conduct Service Check.
Download the Role Description to explore the role in-depth.
We may use this recruitment to create a Talent Pool for similar ongoing or temporary vacancies we have over the next 18 months.
Apply Now!
Closing Date: Tuesday 21/07/26 at 11.59pm
Your application is your chance to show why you’re a strong match for this role.
Please provide:
A current resume (up to 5 pages)
A cover letter (up to 2 pages) addressing the following two targeted questions:
Targeted Question 1: Please tell us about the strengths, skills and experience you would bring to this role. In your response, you may wish to include examples of how you work with others, manage priorities, solve problems, or support high-quality outcomes.
Targeted Question 2: Can you give an example of when you developed or implemented a quality or compliance strategy? What was your approach and result?
We’re here to help
Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.
For accessibility support or recruitment adjustments, please contact the Senior Recruitment Officer – Kriselle leggett on
[email protected]
For information on Recruitment and Workplace Adjustments, visit Adjustments for individual needs | I Work for NSW.
For more information about the recruitment process and working at Legal Aid NSW view our Candidate Information Pack.
For role specific enquiries, contact the hiring manager – Maire Grimes on
[email protected]
For recruitment enquiries, contact the Talent Acquisition Team on 02 9134 9347 or via
[email protected].
Aboriginal candidates are encouraged to connect with the Legal Aid NSW Aboriginal Services Branch for a yarn.
For guidance on preparing for interviews , explore the NSW Public Sector’s interactive Capability Application Tool.
Connect with us on LinkedIn, Facebook and Instagram.
We look forward to receiving your application!
