We’re looking for a detail-oriented Finance Officer to join our Aged Care finance team, supporting key financial processes that directly impact residents, families, and frontline services.
This is a great opportunity to step into a structured, compliance-focused role where your work goes beyond numbers contributing to high-quality care outcomes and strong financial governance within a growing and essential sector.
About the Role
Reporting to the Finance Manager, you will play a key role in supporting the day-to-day financial operations across our aged care services. This is a structured and highly regarded role focused on resident billing, compliance, and reconciliation. You’ll work across key finance systems, including PeoplePoint and D365, supporting end-to-end financial processes while providing high-quality service to internal stakeholders.
This role offers a clear scope, consistent workflows, and the opportunity to build specialist expertise in aged care finance within a supportive team environment.
Key Responsibilities
- Manage end-to-end resident billing, including DAP and RAD/Bond transactions
- Process refunds, direct debits, and maintain the Bond Register
- Support monthly reconciliations and assist with financial reporting
- Ensure compliance with aged care legislation and regulatory timeframes
- Manage the finance inbox and central phone line, responding to queries from staff, residents, and families
- Maintain accurate resident accounts and financial records from admission through to discharge
- Work across systems such as PeoplePoint to manage resident data and billing processes
- Contribute to continuous improvement of finance processes and systems
What you’ll bring
We’re looking for someone who combines strong attention to detail with a customer-focused approach and a commitment to high quality outcomes:
- Experience in a Finance Officer or Accounts role
- Experience with aged care systems such as PeoplePoint (or similar) is highly regarded
- Exposure to aged care, healthcare, or other highly regulated industries (desirable)
- Strong experience in reconciliations and billing processes
- A collaborative, team-focused approach with the ability to build strong relationships
- High level of accuracy with the ability to manage competing deadlines
- Confidence working with finance systems and Excel-based reporting
- Strong communication skills, with the ability to manage queries professionally and empathetically
- A proactive mindset with a focus on continuous improvement
Why join us?
- Purpose driven role supporting the aged care sector
- Stable position within a growing and essential industry
- Collaborative and supportive finance team
- Flexible working arrangements, including work-from-home options
- Access to not-for-profit salary packaging benefits
- Free on-site parking and convenient Kangaroo Point location
Apply now
If you’re a finance professional looking for a role where accuracy, structure and purpose come together - we’d love to hear from you.
