Prioritise and manage your caseload efficiently to ensure timely, participant-focused service delivery.
Provide trauma-informed, person-led support that aligns with recovery goals.
Co-create and maintain individualised recovery plans based on participant goals.
Work alongside participants, carers, and clinical supports to ensure coordinated care.
Support participants to connect with community, mainstream, and informal supports.
Build motivation, resilience, and decision-making skills through coaching techniques.
Accurately document all billable and non-billable activity in our CRM by the close of business on the day of service.
Handle emerging issues professionally and report through our structured processes.
Follow CoAbility’s policies and procedures, the NDIS Code of Conduct, and all relevant legislation and practice standards.
Ensure all data, documentation, and billing are accurate, complete, and submitted on time to enable smooth service delivery.
Be an active part of the team: attend supervision, participate in team meetings, and contribute to a positive, inclusive culture.
Maintain professional boundaries and act with integrity and respect in all CoAbility-related interactions, including with participants, colleagues, and stakeholders.
