Holiday Inn Parramatta boasts 181 modern contemporary accommodation rooms, 7 spacious function rooms along with restaurant Twenty One Fifty and lobby bar, located in the heart of Parramatta.
Holiday Inn Parramatta is part of IHG® Hotels & Resorts and is one of the world’s leading hotel companies, with hotels across more than 100 countries.
The moment a guest steps into our hotel, they walk into a genuinely memorable experience. Join our extraordinary team where we support your personal growth and well being and will be a valued member of an inspirational team.
Assistant Night Manager
As the Assistant Night Manager your tasks and responsibilities will include, but not be limited to;
- Assisting with check-in and check-out of guests, ensuring all procedures are adhered to
- Fostering strong communication between the Night team and day team
- Be proactive and resourceful when attending to guest requests
- Take initiative to ensure that interactions with our guests are positive and productive
- Actively resolve guest complaints and challenges to high levels of satisfaction
- Provide guidance, supporting training and leading the team
- Take responsibility for the night audit function alongside the Night Manager, ensuring that all auditing income and revenue reporting are collated to a high level of accuracy
- Be responsible for the health and safety of all guests and staff members
- Working the night shift 11pm-7am
- Assistant Night Manager role is full time
Qualifications and requirements
- Strong communication skills.
- High level of computer literacy – Excel and Opera experience
- Excellent attention to detail.
- RSA and First Aid qualifications or be willing to obtain.
You must be in Australia and have permanent work rights, no sponsorship available
Employee Benefits - Our aim is to provide you with a positive working environment, learning and development opportunities, career progression and access to global IHG Hotel discounts. Complimentary meals on shift, close to public transport and on site parking. Paid birthday leave.
Pay: From $79,508.50 per year
Benefits:
- Employee discount
- Free drinks
- Free food
- Parental leave
- Professional development assistance
- Referral program
Work Location: In person
