Sapphire Support is a progressive and growing NDIS provider delivering high-quality Supported Independent Living (SIL), Community Participation and disability support services across the Sunshine Coast.
As our organisation continues to grow, we are currently recruiting for two exciting opportunities to join our team.
Whether you’re an experienced Team Leader looking to take the next step in your career, or an experienced Support Professional looking to join a supportive organisation, we’d love to hear from you.
Location: 1 Nambour & 1 Caloundra
Employment: Permanent Part-Time
Classification: SCHADS Award Level 3.1
Hours: Monday to Friday | 11:00am – 6:00pm
This is an excellent opportunity for an experienced disability Team Leader who enjoys supporting both participants and staff while leading from the front.
Working closely with our Client Services Officers and Operations Manager, you will provide day-to-day leadership within one of our Supported Independent Living homes, ensuring high-quality participant outcomes, staff support and operational excellence.
Responsibilities include:
- Providing day-to-day leadership and mentoring to Support Professionals
- Supporting participants to achieve their goals and maximise independence
- Conducting staff handovers and ensuring continuity of supports
- Maintaining participant documentation and records
- Monitoring medication administration and documentation
- Completing incident reporting and follow-up actions
- Liaising with families, guardians and allied health professionals
- Assisting with participant appointments and community participation
- Supporting compliance with NDIS Practice Standards and company policies
- Working collaboratively with the Operations Management Team
- Previous experience as a Team Leader within the disability sector
- Strong understanding of Supported Independent Living (SIL)
- Excellent communication and leadership skills
- Strong organisational and problem-solving abilities
- Current NDIS Worker Screening Clearance
- Current Working with Children Check
- Current First Aid & CPR
- Current Australian Driver Licence
- Australian Work Rights
- Cert III Individual Support or Equivalent
- NDIS Orientation Module
Locations: Across the Sunshine Coast
We are also seeking experienced Support Professionals to join our growing team.
We have both Permanent Part-Time and Casual opportunities available across our 24-hour, 7-day-a-week roster.
With a variety of shifts available—including mornings, afternoons, evenings, sleepovers, active nights, weekends and community participation—we can often offer flexibility to suit your availability.
As a Support Professional, you will support people living with disability to live safe, independent and meaningful lives.
Your responsibilities may include:
- Personal care and daily living supports
- Community participation
- Medication assistance
- Domestic assistance
- Transport to appointments
- Supporting participant goals and independence
- Completing reporting obligations, documentation and progress notes
- Building positive relationships with participants, families and stakeholders
- Experience supporting people living with disability
- NDIS Worker Screening Clearance
- Working with Children Check - Blue Card or WTO
- Current First Aid & CPR
- Current Drivers Licence
- Reliable, registered motor vehicle with comprehensive insurance
- Excellent communication skills
- Positive attitude and willingness to work as part of a team
- Australian Work Rights
- Certificate III Individual Support or equivalent or WTO
- NDIS Orientation Module
At Sapphire Support, our people are our greatest asset. We believe in supporting our team through strong leadership, ongoing training, open communication and a positive workplace culture.
We value people who:
- Lead with integrity and respect
- Are willing to support their teammates
- Take pride in their work
- Embrace continuous learning
- Ask, “How can I help?” rather than “Is that my job?”
We leave the drama for actors on the stage.
Whether you’re applying for the Team Leader position or a Support Professional role, we’d love to hear from you.
Please indicate in your cover letter which position you are applying for.
Applications to include:
- Cover Letter including addressing the Essential Requirements
- Current Resume
- Relevant qualifications and licences
Applications should be addressed to:
Kirstin:
Recruitment Officer Sapphire Support
About Sapphire Support Sapphire Support is the Sunshine Coast's leading registered NDIS provider, delivering person-centred disability and mental health support services to participants who want to live independently, confidently, and on their own terms. Based in Mooloolaba, we support individuals across Assisted Daily Living, Supported Independent Living, Specialist Disability Accommodation, and Social & Community Participation — providing care that is tailored, evolving, and always built around the person. Our values We believe everyone deserves to live their best life. That belief sits at the heart of everything we do — for our participants and for our team. Compassion — We take a person-first approach in every interaction, recognising that every individual brings a unique set of needs, strengths, and goals. Quality — Our staff are experienced, well-trained, and supported to deliver the highest standard of care. Transparency — We're upfront, honest, and accountable — to our participants, their families, and each other. Individuality — Cookie-cutter care isn't our style. We tailor our support to the person in front of us, every time. What it's like to work here At Sapphire Support, we treat our team like family. You'll work alongside people who genuinely care — about the participants they support and about each other. We invest in your development through ongoing training, mentorship, and real career pathways, and our Employee Assistance Program means support is available to you too, not just those we serve. If you're looking for meaningful work in a team that has your back, you're in the right place.
