Time Type: Full time
Worker Type: Employee
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Location: Melbourne
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Type: Permanent, full time
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Hybrid role, Happy to talk flexible working
The opportunity
We have an exciting opportunity for a Commercial Underwriter to join the Trade Credit team in Melbourne. As the Commercial Underwriter you will be responsible for reviewing prospective clients' business within the Victorian region. We are open to all levels of Insurance experience, with a focus on Underwriting, Claims and Broking.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
As a Commercial Underwriter in the Trade Credit Team, your key responsibilities will include:
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Underwrite existing policies in accordance with organisational policy and underwriting standards
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Plan and implement a strategy to attract and retain high value customers and to improve poor performing policies
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Communication with direct and general brokered policyholders regarding renewals, credit limits and any other documentation required of them
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Monitor client and market requirements and client feedback by conducting client calls / visits
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Ensure all documentation is accurate and complies with organisation guidelines
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Provide efficient and timely service & problem-solving solutions to brokers and clients
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Develop and maintain good working relationships with all customers, intermediaries, and internal stakeholders
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Maintain awareness and understanding of current market conditions
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Maintenance of accurate and up-to-date records
About you
To be successful in this role, the ideal candidate will have the following skills and experience;
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Trade Credit experience will be an advantage, but is not essential
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Broad insurance industry experience
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Established customer/broker relationships
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Excellent understanding of class specific underwriting
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Understanding of relevant Insurance market conditions
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Strong commercial acumen with the ability to analyse data and use for decision making
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
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‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
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Life Leave, supporting the life events we all experience, leaving your annual leave for rest
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18 weeks’ gender-equal flexible leave for all new parents, including paid super
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A range of discounts on insurance products, car hire, hotels, goods and services
To learn more about benefits of working with us, click here.
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
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2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
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Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
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Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
APPLY NOW and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]
Skills:
Analytical Thinking, Business Management, Critical Thinking, Customer Service, Decision Making, Financial Advising, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Analysis, Portfolio Management, Prioritization, Regulatory Compliance, Risk Management, Stakeholder Management
Application Close Date: 12/07/2026 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
