We are looking for a cheerful and hardworking Senior receptionist to join our medical team in South East Melbourne.
Responsibilities include but are not limited to:
- Exceptional customer service.
- Greet arriving patients, answer patient’s inquiries
- Work with General Practitioners and Nurse in providing care to patient.
- Answering phones and communicating the necessary information.
- Making and rescheduling patient bookings.
- Billing and processing Medicare claims and/or private insurance.
- Effectively using our medical software system - Best Practice.
- Keeping the waiting room and general housekeeping
- Processing payments and billing as necessary
- Scanning and faxing of patients’ documentations
The right candidate would need to work autonomously and be able to self-start while providing for our busy Doctors and Practice Nurses.
Requirements:
- Australian Citizen/ Permanent Resident
- Flexibility for filling shifts on weekdays, evenings and weekends Excellent organisational skills and work ethic
- Outstanding interpersonal skills
- Experience performing well in a very busy environment
- A high level of initiative and willingness to "step up where required"
- Customer service skills that are exceptional
- A 'Can Do' attitude that will exceed expectations.
- Processed consultations, bookings and billings
- Prioritising telephone and walk in presentations
- Above average knowledge of medical terminology.
- High degree of accuracy and attention to detail with the ability to multi-task
If you've said yes to all of the above and you believe in delivering professional service, are dedicated to your work, have a great work ethic and have an easy going and flexible nature we'd love you to apply. (Please do not call us for this position just email)
Experience:
- Receptionist: 2 years (Preferred)
Location:
Work Eligibility:
- The candidate can work permanently with no restriction on hours (Preferred)
Job Types: Part-time, Casual
Pay: $24.95 – $33.00 per hour
Experience:
- GP administration: 2 years (Preferred)
Work Location: In person
