Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.
Your opportunity
Support people in recovery to build independence, wellbeing, and community connection.
This role will provide person-centred support to individuals accessing residential mental health services, working within a recovery-oriented framework to empower clients to achieve their goals and strengthen their independence. You will collaborate with internal teams and external services to deliver high-quality support that promotes recovery, community integration, and wellbeing. The role operates across a 24/7 roster, including days, nights, weekends, and public holidays.
This is an opportunity to make a meaningful difference by supporting people through daily living activities, case management, community engagement, and transition planning in a safe and supportive environment.
This is a max term role with contract ending on 30th June 2027.
Your key responsibilities will be to:
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Deliver person-centred and culturally responsive case management support
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Conduct intake, assessment, registrations and support the clients with activities of daily living and recovery goals
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Develop holistic and strengths-based individualised case plans
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Deliver practical group-based program and training sessions and facilitate referrals to specialist services
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Maintain accurate client records, reports and case management documentations
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Participate in team meetings and training activities
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Contribute to effective operation and continuous improvement of the services
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Build positive and sustainable relationships with clients, colleagues and internal and external stakeholders
Requirements for success
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Strong understanding of mental health, recovery-orientated practices
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Degree in social work or related discipline
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A positive person-centred approach with strong communication and interpersonal skills
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Strong organisational and administrative skills
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Resilience and ability to work with complex environments
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.
Your benefits
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Rewarding Work- every day you know you’re making a real difference
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Not-for-profit salary packaging, reducing your tax
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Free external, confidential counselling
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Volunteering opportunities
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Opportunity to purchase additional annual leave
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Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email [email protected]
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]
