What you'll do
As the Principal Technology Officer, you will maintain defined enterprise service levels by delivering high-quality technical expertise, support, and administration of Windows server environments in accordance with departmental standards, policies, procedures, and IT service management (ITSM) processes. You will provide specialist advice and technical expertise to support the installation, configuration, and ongoing management of hardware, firmware, and software on Windows servers, ensuring alignment with departmental frameworks and best practices. You will also assist in the clarification, prioritisation, and timely delivery of technical tasks to ensure service commitments are met and operational objectives achieved. In addition, you will adhere to established service quality standards, workplace health and safety requirements, and organisational policies and procedures to contribute to the delivery of safe, reliable, and customer-focused technology services.
About you
We are searching for someone who has:
Demonstrated knowledge and technical skills in ONE or more of the following: (SFIA: TECH Level 5) with the intention of using/managing the roles
Microsoft Windows Server 2016, 2019, 2022 and 2025 (OS and Hardware)
Citrix Published Apps (following LTSR currently CVAD 2402) , PVS ,
Virtualization (VMware vSphere)
Active Directory /DNS /DHCP / Group Policy
Microsoft Clustering SQL.
Web Servers Technologies (IIS7, 7.5 and 8.5, )
Demonstrated technical expertise in supporting enterprise infrastructure, providing technical guidance and professional advice, and contributing to the development and application of technical standards within a large, customer-focused organisation. (SFIA: ITOP Level 4, TECH Level 4)
Demonstrated ability to apply and support ITIL Service Management practices and contribute to their continual improvement, particularly in incident, problem, change and configuration management on windows servers. (SFIA: USUP Level 4, PBMG Level 4, CHMG Level 4, CFMG Level 3)
Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions. (NHS: Effective and strategic influencing)
Well-developed ability to build and maintain appropriate relationships with team members, other technical domain specialists, application specialists and end users. (NHS: Collaborative Working)
Demonstrated skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further!
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
