About Us:
Infosys is a global leader in next-generation digital services and consulting
. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.
- ️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Description:
We are looking for an experienced SAP SD Consultant with strong expertise in
Order-to-Cash (O2C) processes and credit management. This role involves supporting and enhancing SAP SD functionalities and collaborating closely with business and cross-functional teams. This role is primarily focused on BAU operations, support, and continuous improvement of existing SAP SD solutions.
Location: Sydney, NSW
Salary: AUD 129,311 – 142,018 Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.
Roles and Responsibilities:-
Provide expert-level support for end-to-end Order-to-Cash (O2C) processes
-
in a live production environment.
-
Manage and resolve incidents, service requests, and change requests related to warehouse and inventory processes.
-
Monitor system performance and proactively identify areas for optimization.
-
Collaborate with business users to understand operational challenges and provide SAP-based solutions.
-
Support integration with SAP S4HANA and other modules (MM, EWM, TM, PP).
-
Participate in root cause analysis and implement corrective actions for recurring issues.
-
Document support activities, configuration changes, and user guides.
-
Train and guide end-users’ consultants on EWM functionalities and best practices.
Essential:-
8+ years of hands-on experience in SAP SD.
-
Proven track record in support and BAU roles, including post-go-live stabilization and ongoing system maintenance.
-
Strong expertise in Order-to-Cash (O2C) cycle
-
Experience in Credit Management Configuration and support
-
Good understanding of pricing, billing, and ATP
-
Experience with S/4HANA (preferred)
-
Integration knowledge with MM and FI modules
-
Strong analytical and problem-solving skills
-
Strong communication skills and ability to work independently or in cross-functional teams.
-
Preferred:-
Exposure to Fiori apps and S/4HANA environment
-
Basic ABAP debugging knowledge
-
Experience working in client-facing/onshore roles
-
SAP SD certification.
-
Experience in Energy and Utilities industries.
-
Familiarity with ITSM tools (e.g., JIRA, ServiceNow).
-
ADDITIONAL-
Excellent stakeholder management and communication skills
- Ability to translate complex business requirements into scalable technical solutions
- Experience leading distributed, onsite-offshore delivery teams
- Strong problem-solving, decision-making, and solution ownership mindset
In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)-
Income Protection Insurance
-
Paid Parental and Volunteer leaves
-
Employee Assistance Program (EAP)
-
Flexible working arrangements (hybrid, reviewed case-by-case basis)
-
Health Insurance Discount and Well-being Program
-
Access to Fitness and Gym Memberships
-
Salary packaging and novated leasing
Our
recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email
[email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
