Medical Receptionist / Patient Coordinator - Skin Cancer Clinic
SunScope Skin Cancer Centre
Deakin, Canberra ACT
Medical Administration | Healthcare & Medical
Part time roles available
$26 - $34 per hour + super, depending on experience
Join a brand new, purpose built skin cancer clinic
We are opening a modern, purpose built skin cancer clinic in Deakin and are looking for warm, organised and reliable Medical Receptionists / Skin Cancer Clinic Front Desk Staff to help create an excellent patient experience from day one.
This role would suit someone who enjoys patient contact, has a calm and professional phone manner, and is able to keep a front desk running smoothly. Previous medical reception experience is helpful, but we are also open to candidates from dental, allied health, specialist rooms, administration, customer service or patient facing roles who are mature, reliable and willing to learn.
Training will be provided in all aspects of your role.
About the role
You will be the first point of contact for patients and will help manage the day to day front of house workflow of the clinic.
Your responsibilities will include:
· Answering phones and responding to patient enquiries in a warm, professional manner
· Booking, confirming and managing patient appointments
· Greeting patients and managing check in and check out
· Using Best Practice Premier and HotDoc for appointments, patient details, billing and clinic workflow
· Processing payments, Medicare claims and patient billing
· Supporting consent forms, patient information and administrative follow-up
· Keeping the reception area organised, calm and welcoming
· Communicating clearly with the doctor, nurse and practice team
· Helping establish strong systems and a high standard of patient care as the clinic grows
About you
We are looking for someone who is:
· Warm, friendly and professional with patients
· Excellent on the phone and comfortable speaking with a wide range of people
· Calm under pressure and able to manage competing tasks
· Highly organised with strong attention to detail
· Confident using computers and willing to learn new systems
· Reliable, punctual and team focused
· Respectful of patient confidentiality and privacy
· Comfortable handling payments, billing and administrative processes
· Able to follow procedures, scripts and clinic systems
What we offer
· A brand new, purpose built skin cancer clinic in Deakin
· Supportive training and a structured orientation manual
· A small, professional and patient focused team
· The opportunity to help shape the clinic’s systems from the beginning
· Competitive hourly rate based on experience
· Part time roles with potential for hours to grow as the clinic grows
How to apply
We look forward to meeting you!
Please email your CV/resume to [email protected]
Pay: $26.00 – $34.00 per hour
Work Location: In person
