The Dental Receptionist / Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Dental Receptionist / Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
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Liasing with patients regarding their recommended treatments
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Obtain and ensure appropriate understanding and consent is given for treatment
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Make and ensure financial arrangements are in place prior to appointment scheduling
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Management of non-clinical aspects of treatments
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Follow up on patient treatment
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Communication with other team members
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Reporting to the Practice Manager and Dentists
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Meet and greet patients, suppliers and practice staff
