Help shape the future of technology at City of Boroondara
At City of Boroondara, we're committed to delivering services that place our community at the centre of everything we do. As part of our Technology Platforms team, you'll play a key role in ensuring our business applications effectively support Council services, business processes and strategic priorities.
We are seeking a collaborative and customer-focused Functional Analyst to provide functional support, business analysis expertise and stakeholder engagement across a diverse range of enterprise applications.
Reporting to the Lead Analyst, you will act as the vital link between business users, service owners, vendors and technical teams. You'll develop a strong understanding of Council's business applications and processes, helping to resolve issues, support enhancements, gather requirements and improve system outcomes across the organisation.
Key responsibilities include:
We're looking for someone who combines strong analytical thinking with excellent stakeholder engagement skills.
Desirable experience includes:
At City of Boroondara, you'll be part of an organisation driven by innovation, integrity, collaboration and customer focus. You'll work with engaged stakeholders across a broad range of services, contribute to meaningful community outcomes and have opportunities to grow your skills in a supportive environment.
For any further information please refer to the Position Description
If you're passionate about understanding business needs, improving systems and delivering great customer outcomes, we'd love to hear from you.
Join us in creating a healthy, connected and sustainable community
Please submit your application online via the ‘Apply’ button
All applications must be made via the online portal by Monday 7 September at 11.59pm No applications direct to the hiring manager or from recruitment agencies will be considered.
If you want to know more about the benefits of working for the City of Boroondara, please visit our careers website boroondara.vic.gov.au/careers
The City of Boroondara is committed to providing systems that are accessible to as many people as possible. We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or [email protected] to allow us to help in any way we can.
Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Council is a child safe organisation and as such, some positions may require the incumbent to hold a Working with Children Check.
Working together
We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Transforming Boroondara Program will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal - we value your input and look forward to our journey ahead.
#S-DNI
