- Yorke and Northern Local Health Network, Clare Hospital
- Salary: ASO2 - $66,442 to $69,504 p.a. (pro rata) + penalties + super + leave loading + salary sacrifice benefits
- Employment: Permanent Part Time Contract (15 hours per week)
- Eligibility Open to Everyone
Patient Services Clerk - 24/7 Rotating Roster
Be the first connection in delivering exceptional patient care
About the Opportunity
As a Patient Services Clerk, you will play an essential role in supporting patient access and hospital operations through the provisional registration of overnight and day inpatients, coordination of planned and unplanned patient activity and delivery of high-quality, confidential and customer-focused administrative services.
Working across a rotating 7-day, 24-hour roster, you will support clients, staff and visitors while contributing across all areas of the Patient Services Department. This varied role offers the opportunity to build broad healthcare administration experience across patient registration, data processing, switchboard support and medical records administration while maintaining accurate patient information to support quality healthcare delivery. Key responsibilities:
- Provisionally register inpatient, outpatient and emergency patient activity.
- Process patient information accurately and within required timeframes.
- Deliver professional, responsive and customer-focused service to clients, staff and visitors.
- Provide switchboard support to hospital and community health services.
- Maintain medical records through filing, scanning and discharge collation processes.
- Work effectively across all Patient Services functions as part of a rotating team.
Essential Criteria
- Demonstrated experience delivering efficient frontline customer service and administrative support.
- Excellent communication skills with the ability to engage professionally with a diverse range of people.
- Strong computer literacy including data entry, word processing and Microsoft Office applications.
- Proven ability to maintain sensitive and confidential information.
- Ability to work both autonomously and collaboratively across a rotating shift environment.
- Knowledge of customer service principles, workplace safety and professional conduct standards.
Ready to Apply?
If you are organised, adaptable and enjoy delivering high-quality customer service in a fast-paced healthcare environment, apply now and join a team that supports patient care around the clock.
Refer to the SA Health Career Website - How to apply for further information. Job ref: 944078
Got Questions? Contact
Administration Team Leader
Phone: 8842 6500
E-mail: [email protected]
Application Closing Date
21 July 2026 - 11.55PM
Application Information
In addition to the annual salary and entitlements (superannuation & leave loading), we also offer salary sacrifice benefits, watch a short video about what salary packaging is here. For information about the eligibility for the Relocation Support working for SA Health can be found here.
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements:
- DHS Working With Children Check (WWCC)
- DHS National Disability Insurance Scheme (NDIS) Worker Check
- National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
- Immunisation Risk for this position is - Category B
Attachments
Australian applicant guidelines
