Office Administration | Warehouse | Customer Service (Full-time @ Kewdale WA)
We are hiring for a Warehouse, Operations & Customer Service Administrator to join in a hands-on role combining office administration, customer service, inventory control, and store/dispatch. This role is ideal for someone who enjoys variety, takes ownership, and is comfortable working across office and physical operational environments.
KEY DETAILS
- Hours: Monday - Friday (6:00am – 2:00pm)
- On-site role (no remote work)
- 6-month probation (initially casual, converting to permanent full-time)
- Physical work and administrative tasks required to complete
THE ROLE
You will support daily operations across:
- Office administration & customer service
- Production and inventory administration (MYOB)
- Store, dispatch, and logistics
Some days are more office-based, while others involve significant time in the store receiving goods, unloading raw materials, stock movement, picking orders, and truck preparation.
KEY RESPONSIBILITIES
Warehouse & Logistics
- Picking and packing orders
- Checking outgoing deliveries and organising transport
- Loading deliveries and pickups
- Driving truck, making deliveries and picking up orders
- Receiving inward orders, unpacking containers and unloading deliveries
- Sending and receiving dies from interstate
- Stocktakes
- Assisting the rotation of raw materials and other production inputs
- Assisting the management of granulating and regrind material
- Managing finished goods, WIP and stock movements
Production & Inventory Control
- Production scheduling
- Entering production into MYOB and maintaining production output records
Administration & Data Entry
- Entering orders
- Scanning and sending delivery dockets/tax invoices
- Maintain accurate records and documentation
- Provide general office administration support
- Preparation and delivery of reports, training materials, presentations and spreadsheets
Customer Service & Communication
- Customer service including liaising professionally with customers and suppliers
- Communicate, record and assist with customer issues, returns and non-conformances
Workplace Support & Housekeeping
- Keeping store and office clean and organised
- Provide operational coverage during staff absences or peak periods
ABOUT YOU
- Proven experience in office administration and customer service (Must have)
- Strong MYOB or equivalent software experience (Must have)
- Capable using Microsoft Office Products (Must have)
- Comfortable working physically and safely lifting up to 25kg (Must have)
- Willing to obtain a forklift licence (Must have)
- Hands-on, proactive, reliable, and able to manage shifting daily priorities across office, production and store environments
- High attention to detail with strong communication and organisational skills
- Trustworthy and discreet when handling sensitive information
Pay: $30.00 – $33.00 per hour
Application Question(s):
- What is the maximum weight in KG that you are comfortable and able to lift?
- What's your expected pay $ hourly rate?
Education:
- High School (Year 9-11) (Preferred)
Experience:
- Warehouse: 1 year (Preferred)
- Office: 1 year (Preferred)
- Forklift: 1 year (Preferred)
- MYOB or equivalent software: 1 year (Preferred)
Licence/Certification:
- Forklift Licence (Preferred)
Work Authorisation:
Work Location: In person
