Join NSW’s largest mental health facility.
Make a real impact on patient and staff safety.
Be part of an innovative, collaborative care team.
Protect, respond and support – safeguard people and property in a leading mental health environment.
Employment Type: 4 x Temporary Full Time (up to 15/11/202
Position Classification: Security Officer
Remuneration: $31.86 per hour
Hours Per Week: 38
Location: Cumberland Hospital
Where you'll be working
Cumberland Hospital in North Parramatta is part of Western Sydney Local Health District and is recognised as Australia’s oldest and NSW’s largest mental health facility. Be part of a forward-thinking service delivering person-centred care within a major Integrated Mental Health Complex at Westmead.
Work in a respected, purpose-driven healthcare environment
Collaborate with clinicians, emergency services and specialist teams
Join a culture built on innovation, respect and empowerment
Contribute to services spanning primary to tertiary mental health care
Access professional development aligned with CORE Values
What you'll be doing
As a Security Officer, you will play a critical role in maintaining a safe and secure environment for patients, staff and visitors, while delivering high-quality customer service in a dynamic healthcare setting.
Monitor and respond to security incidents, alarms and emergency situations
Conduct risk assessments and implement safety and security measures
Operate CCTV, access control and duress alarm systems
De-escalate challenging situations with professionalism and care
Collaborate with internal teams and external agencies to ensure safety outcomes
Ready to make a difference?
Join NSW Health and help create safer environments where care thrives. Apply now and become part of a team committed to delivering exceptional outcomes for our community.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Essential Requirements:
License: Class 1A Licence as issued under the Security Industry Act 1997
Qualification: Certificate II in Security Guarding
Current First Aid Certificate
Selection Criteria:
NSW Driver Licence with excellent driving record (full or provisional class C)
Excellent verbal and written communication and interpersonal skills
Demonstrated ability to manage and de-escalate difficult situations
Proven ability to work effectively within a multidisciplinary team
Demonstrated experience with electronic security systems such as access control and building management systems, CCTV monitoring, data entry, and radio communications
Ability to adapt and learn emerging security and IT systems
Experience in a customer service role, ideally involving access or traffic monitoring
Requisition ID: REQ657357
Applications Close: 8th July 2026
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about applying for this position.
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Security Master License Number for WSLHD: 407479615
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.
