Join The Joint Physiotherapy – Receptionist (Part-Time/Casual)
Location: Caulfield, Melbourne
Job Type: Casual OR Part time
Availability: Mix of Mon, Tues, Thur, Fri all half days and holiday cover
The Joint Physiotherapy is a highly regarded Sports and Spinal Physiotherapy practice known for our warm, hands-on approach in delivering top-notch care to our patients. With a commitment to health and well-being, we are proud of the close relationships we build with our clients.
We are currently looking for a proactive and detail-oriented receptionist to join our dynamic team. The ideal candidate will bring enthusiasm, reliability, and exceptional customer service skills. While prior experience in the medical or allied health sector is advantageous, the right attitude and personality to fit within our team culture is our highest priority.
Key Responsibilities:
- Manage front desk operations, including greeting patients and handling phone inquiries
- Process customer billing (Medicare, private health insurance) and manage client invoicing
- Reconcile payments and follow up on outstanding accounts
- Provide administrative support to practitioners and address any immediate needs
- Maintain smooth communication between patients and practitioners
- Ensure the office runs efficiently, managing scheduling and patient records with accuracy
About You:
- Previous experience in a medical, allied health, or similar environment preferred
- Exceptional customer service and interpersonal skills
- Fluent in English with excellent communication skills (both verbal and written)
- High level of computer literacy, including proficiency in managing booking systems and invoicing
- Highly organised with excellent attention to detail and time management
- Self-motivated and able to work both independently and within a team
- A passion for health, wellness, and a willingness to learn
What We Offer:
- A friendly and supportive team environment
- Opportunities for professional growth within the role
- Flexible working arrangements
If you are a motivated receptionist with a genuine interest in health and patient care, we would love to hear from you!
To apply, please submit your resume and a cover letter to Tamar, our Practice Manager, outlining your experience and why you would be a great fit for our team.
Job Type: Casual
Pay: From $24.00 per hour
Ability to commute/relocate:
- Caulfield VIC 3162: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Front desk: 1 year (Preferred)
Language:
Work Authorisation:
Location:
- Caulfield VIC 3162 (Preferred)
Work Location: In person
