Office Administrator - Entry Level Poolwerx – O’Connor, WA
Full-Time Opportunity
Looking to continue in administration and customer service with a business where there’s plenty to learn and room to grow?
Poolwerx is looking for a confident, organised and motivated Office Administrator - Entry Level to join our busy O’Connor team.
This is a great opportunity for someone with some previous experience in administration, reception, retail, hospitality or customer service who is ready to build their skills and take on more responsibility.
You don’t need years of office experience — but you do need to be comfortable speaking with customers, working in a fast-paced environment and taking ownership of your work.
What You’ll Be Doing
You’ll play an important role in keeping our day-to-day operations running smoothly, including:
- Answering incoming calls and assisting customers professionally
- Booking and coordinating pool service jobs
- Responding to customer enquiries and helping resolve issues
- Accurate data entry and maintaining customer records
- Supporting our field technicians and retail teams
- Assisting with scheduling and daily office coordination
- Following up customers, jobs and outstanding requests
- Handling multiple priorities in a busy environment
- General administration and office support
What We’re Looking For
We’re looking for someone who is confident, dependable and ready to become an important part of the team.
Ideally, you’ll have:
- Previous experience in customer service, administration, reception, retail or a similar role
- A confident and professional phone manner
- Good computer skills and the ability to learn new systems quickly
- Strong attention to detail and organisational skills
- The ability to think on your feet and solve problems
- Confidence dealing with different customers and situations
- The ability to follow processes while also using initiative
- A reliable attitude and strong work ethic
- Good written and verbal communication skills
Experience in the pool industry is not required — we’ll teach you that.
What matters most is that you already have some workplace experience, are comfortable dealing with customers and are keen to develop your skills.
Why Poolwerx?
- Join Australia’s largest and most trusted pool care brand
- Full-time, stable employment
- Supportive and experienced team
- Variety — this isn’t a role where you’ll be doing the same thing all day
- Learn administration, scheduling, customer service and business operations
- Genuine opportunities to grow and take on more responsibility
- Be part of a growing local Poolwerx business
Sound Like You?
If you’re organised, confident with customers and looking for a role where you can build a genuine career rather than just fill a position, we’d love to hear from you.
Apply with your CV and a short cover letter telling us about your previous experience and why you think you’d be a great fit for our Poolwerx Applecross team by emailing [email protected]
Pay: From $53,000.00 per year
Application Question(s):
- Do you have experience in the Swimming Pool industry?
Experience:
- Customer service: 1 year (Preferred)
- Office Administration: 1 year (Preferred)
Work Authorisation:
Work Location: In person
