Restaurant Supervisor – Full Time
We are seeking a highly capable and hands-on Restaurant Supervisor to join our team. This is not a stand-back management role — we are looking for someone who leads from the front, takes ownership of service, and thrives in a fast-paced hospitality environment.
The ideal candidate is confident running solo shifts, highly organised under pressure, and genuinely passionate about delivering exceptional customer experiences.
Key Responsibilities
- Lead day-to-day restaurant operations with a strong hands-on approach
- Independently manage and run solo shifts with confidence
- Supervise floor service while maintaining high service standards
- Take ownership of customer satisfaction and resolve issues professionally
- Lead by example during busy services and peak trading periods
- Maintain excellent attention to detail across service, presentation, and cleanliness
- Coordinate bookings, guest flow, and team communication
- Support staff training and uphold service consistency
- Ensure venue presentation and operational standards are maintained at all times
- Work closely with kitchen and bar teams to ensure smooth service delivery
Bar & Beverage Knowledge
- Strong understanding of bar operations and beverage service
- Experience delivering bottomless brunch service efficiently and responsibly
- Sound knowledge of sangria preparation and service
- Confident with classic cocktails, mocktails, wine service, and beverage recommendations
- Ability to guide guests through drinks selections and upsell appropriately
- Comfortable with wine pouring etiquette and customer engagement
What We’re Looking For
- Previous experience in a Restaurant Supervisor or senior hospitality role
- Strong leadership skills with the ability to lead from the front
- High level of accountability, initiative, and ownership
- Exceptional customer service and people skills
- Ability to remain calm and professional under pressure
- Excellent communication and problem-solving abilities
- Passion for hospitality and creating memorable guest experiences
- Flexible availability including nights, weekends, and public holidays
- Long-term mindset with commitment to stable and reliable availability based on business needs
- Willingness to support the business during peak periods, events, and operational requirements
- RSA Certificate required
Ideal Candidate
You are someone who notices the small details, enjoys pleasing customers, and understands that great hospitality comes from attitude, energy, and consistency. You are proactive, reliable, and capable of managing both service and operational responsibilities without needing constant direction.
We value team members who are committed to growing with the business long term and can provide dependable availability aligned with operational needs.
If you take pride in creating exceptional guest experiences and enjoy being part of a fast-paced restaurant environment, we would love to hear from you.
Pay: $57,909.50 – $75,376.67 per year
Benefits:
Work Location: In person
