Bring your bubbly personality, exceptional customer service background, and natural ability to build instant rapport to a market-leading local builder.
G.J. Gardner Homes Geelong is a highly successful local builder backed by the strength, reputation, and proven systems of Australia’s most trusted national brand. We pride ourselves on our versatility, building every type of plan on all types of sites across the beautiful Geelong region. We foster a supportive, collaborative team culture, and we are dedicated to providing a world-class, stress-free building journey for our clients.
Exciting updates are underway as our business moves into a brand-new office location in early August! To support this growth, we are seeking a vibrant New Homes Consultant. While this is ultimately a sales position, we are not looking for pushy, aggressive closing tactics. Our focus is entirely on genuine relationship building. We want someone who breaks the ice naturally, values connection over transaction, and establishes true, long-term trust with our clients. If you have a background in a customer relationship role - where success depended entirely on your ability to connect with people and make them feel supported - this is the perfect career transition for you.
Brand-New Workspace: Join the team at an exciting time as we move into a fresh, modern office environment this August.
Relationship-First Focus: Work in a role where your ability to form genuine human connections is highly valued over standard hard-selling techniques.
World-Class Training & Systems: Benefit from comprehensive, structured training on the G.J. way of guiding clients, custom home design options, and our internal digital systems.
Bespoke & Versatile Portfolio: Take pride in representing a builder capable of delivering every type of plan on all types of sites, ensuring you always have the perfect solution for your clients.
Supportive & Great Team Culture: Escape the rigid corporate structure and thrive within a collaborative, local franchise environment that truly values your unique personality and contribution.
Global Reputation, Local Heart: Enjoy the stability and lead flow of Australia's #1 rated home builder, paired with the close-knit culture of a local office.
Building Instant Rapport: Act as the warm, welcoming first point of contact for new prospects, breaking the ice naturally and turning standard inquiries into lasting, trusted professional relationships.
Consultative Guidance: Follow our proven G.J. pathway - qualifying leads, understanding client budgets, and guiding them comfortably toward design decisions to help them confidently choose their home layout.
Display Home Management: Be the professional face of our brand, managing the display home environment to ensure a welcoming, inspiring experience for all visitors.
Exceptional Customer Support: Maintain open, clear, and honest communication with clients throughout their pre-construction journey, ensuring they feel completely safe through a major lifestyle milestone.
Pipeline Discipline: Follow a structured process, maintain accurate database records within our CRM system, and collaborate with our local office team to keep projects moving forward.
Natural Relationship Builder: A bubbly and approachable personality with a proven ability to connect with diverse groups of people and establish instant rapport.
Customer Relationship Experience: A strong track record of excelling in customer relationship management, high-end retail, hospitality, or client service roles where people and connections were the core priority.
Willingness to Learn: A proactive mindset and a genuine eagerness to embrace, adopt, and implement our highly successful, customer-centric methodology.
Roster Alignment: Availability to work an 8.30am to 5.00pm schedule (average of 5 days per week), including weekend work on a two-week rotation across two display home locations.
Essentials: A current Australian Driver’s Licence, strong tech literacy, and a collaborative team-player attitude.
We offer a stable, supportive environment where your unique personality is respected, your professional development is fully backed, and your contribution is highly valued. If you are a relationship-driven professional looking to take ownership of a career that matters, we want you on our team.
Ready to step into a rewarding new career with a local leader? Click "Apply Now" to submit your resume and a cover letter outlining your customer service background and why you are the ideal fit for our Geelong team.
