About Freewave Digital
Freewave Digital is a systems-led digital consultancy for growing service businesses and brands that have hit complexity limits across operations, marketing, and digital infrastructure. We're not a traditional agency - we design, build, and run the connected systems behind a business (websites, CRM, automation, marketing infrastructure) so it can scale without breaking. We lead with clarity and systems thinking, not one-off tactics.
We're building out structured outbound business development to complement our referrals and founder-led sales, and this role is the front door of that engine.
Who we are
We're a small, growing team building something from the ground up, and the culture we're creating matters to us as much as the work we produce.
We believe there's always more to learn, and we encourage it - a new tool, a better process, a different perspective. We don't have all the answers, and we're okay with that.
We're an inclusive workplace. We welcome people of all backgrounds and won't tolerate discrimination or disrespect of any kind.
We balance focus with fun - we work hard when it counts and lighten up when it doesn't. If you care about your craft, communicate well, and want to be part of something that's being built, you'll fit right in.
The role
This is primarily a business development role - generating qualified commercial conversations with the right decision-makers and feeding a structured sales pipeline. Alongside that, you'll be the consistent point of contact who keeps our existing clients engaged and well looked after.
To be clear on scope: this role generates and qualifies opportunities - it doesn't close them. Your job is to get the right person into a qualified discovery call, and the founder takes it from there to run discovery, pricing, and the close. On existing accounts, pricing and scope decisions also sit with the founder and delivery team - you own the relationship and keep the momentum.
What you'll be doing
Business development (your main focus):
- Research and identify prospects across our target industries - trades and service businesses, professional services, and e-commerce
- Own all first-touch outreach: cold calls, email, and LinkedIn
- Manage and qualify inbound leads from the website, ads, and referrals
- Book qualified discovery calls directly into the founder's calendar
- Nurture and follow up with prospects who don't convert the first time
- Help refine our outreach scripts, templates, and qualification criteria
- Keep the pipeline clean and up to date in Go High Level (GHL)
Account management (the supporting half):
- Act as a consistent, proactive point of contact for existing clients
- Run regular check-ins to maintain momentum and trust
- Spot opportunities for expansion, upsell, or renewal, and surface them to leadership
- Flag early signals of risk or dissatisfaction before they become problems
- Coordinate with the delivery team to keep client expectations and timelines aligned
What success looks like
- A growing, relevant pipeline aligned to our services and ideal client
- Qualified discovery meetings consistently booked with the right decision-makers
- Existing clients who feel looked after, stay engaged, and renew
- Clear, accurate records of prospect and client context in GHL
About you
- 2+ years in outbound sales, business development, lead-gen, SDR/BDR, appointment-setting, or account management
- A confident communicator who builds rapport quickly by phone, email, LinkedIn, and in-person conversations
- Organised and process-driven - you keep a CRM clean and a pipeline moving
- Resilient and consistent with follow-up; you don't let leads or clients go cold
- Genuinely curious about how businesses run, with a systems mindset
- Autonomous - you’re comfortable working independently and reporting on your own numbers
What you'll bring
- A solid working knowledge of digital infrastructure, systems, and modern marketing — enough to speak credibly with business owners about their operations and tech stack
- An understanding of how websites, CRMs, automation, and marketing tools connect to support a growing business
Nice to have
- Hands-on experience with job/field-management tools (ServiceM8, Tradify, AroFlo, Formitize, or similar)
- Familiarity with GHL or a similar CRM, plus Google Workspace and Asana
- Exposure to agency, digital, or B2B services environments
What we offer
- A base rate of $28-$33/hr depending on experience, plus performance incentives (meeting bonuses and deal commission) — earning potential discussed at offer.
- The chance to build an outbound engine from the ground up and shape how it runs
- A role designed to grow with you - responsibilities expand deliberately as you demonstrate results
- Direct work with the founder and a real opportunity to share your knowledge
The details
- Reports to: Founder
- Part-time employee, approximately 16–23 hours/week
- This role is primarily office-based at Byron Industrial Estate. Once you're established in the role, we're open to discussing flexible or hybrid working where it suits both you and the business.
- Tools: Go High Level, Google Workspace, Asana, team comms platform
- 3-month probationary period
- Start date: as soon as possible
How to apply
Please apply directly through Indeed. Please include your CV and a brief note on your relevant outbound, sales, or account-management experience.
You must have the right to work in Australia. We're reviewing applications as they come in, so early applications are encouraged.
Freewave Digital is an equal-opportunity employer and welcomes applicants from all backgrounds.
Application Question(s):
- Do you have experience with outbound sales or lead generation?
- re you available to work part-time, approximately 2–3 days per week during business hours?
- Do you have experience using a CRM (e.g. Go High Level, HubSpot, Salesforce, or similar)?
Language:
Work Authorisation:
Work Location: In person
