At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together.
Boddington offers a unique opportunity to live in the South West, only 130 kms from the Perth CBD and approximately 100kms from the coast so there will be plenty of time to enjoy the lifestyle this area has to offer. One of the largest gold producers in Australia, you will join a diverse team and have the opportunity to advance your career with an innovative company dedicated to safety, environmental management, inclusion and diversity. With good rosters and a unique opportunity to live locally and go home each day, we also provide DIDO with accommodation in our Village.
Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.
Who we are looking for!
As the Team Lead EUC, you will take ownership of resolving application issues, coordinating fixes and enhancements based on impact and complexity, and working closely with development teams to deliver timely improvements. You will play a key role in supporting user acceptance testing and monitoring integrated systems to maintain strong performance outcomes, ensuring minimal disruption to operations while driving a responsive and reliable end-user technology experience.
Key Work Activities
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Leading the delivery of initial technology support for personnel, visitors and contractors, including coordinating team schedules and allocating work to ensure adequate site support.
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Overseeing the diagnosis and resolution of application and device issues, ensuring minimal disruption to business operations and maintaining high levels of customer satisfaction.
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Prioritising and schedule application fixes and enhancements based on business impact and technical complexity, and coordinate with development teams for timely implementation of improvements and updates.
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Handle site escalations and mentor and coach the EUC team members to ensure a high level of service is delivered to the site.
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Ensuring the reliable operation of workplace technology including printers, scanners, copiers, audio-visual equipment, server rooms, video systems, electronic displays and meeting room equipment.
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Supporting team performance and a positive work environment by reviewing work, recognising achievements, encouraging team members to identify issues, and contributing to a productive and collaborative team culture.
Capabilities Required
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Bachelor’s degree Information Technology, Computer Science or a related field, with understanding of end-user computing technologies, IT infrastructure and support processes.
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Advanced proficiency in diagnosing and resolving application and device issues, and strong skills in supporting laptops, cellphones, desktops, video conference systems and mobile applications.
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Experience in coordinating preventative maintenance programs, managing technology facilities and equipment, and overseeing vendors and contractors.
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Strong leadership, mentoring and coaching capability, with the ability to build positive working relationships, support team members and contribute to a productive team environment.
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Demonstrated problem-solving approach, using practical judgement, following procedures, improving methods through experience, and applying persistence and commitment to achieve outcomes.
We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that allows every person to thrive, participate, grow, and proudly play an active role in achieving our strategy.
Newmont is an Equal Opportunity Employer. We are committed to recruiting, hiring, placing and promoting the best individual for each position without regard to personal characteristics such as gender, race, nationality, ethnicity, social and indigenous origin, religion or belief, disability, age, sexual orientation, etc.
We invite women and applicants with diverse backgrounds to apply, particularly First Nations persons of Aboriginal and Torres Strait Island descent. Newmont acknowledges First Nations People and respects their enduring connection to Country from which their culture, spirituality, and identity flow.
More About Newmont
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Website: http://www.newmont.com
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Lifecycle of a Mine: https://www.newmont.com/lifecycle-of-a-mine
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Blog: https://www.newmont.com/blog-stories/
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Annual sustainability report: https://www.newmont.com/sustainability/sustainability-reporting
Note: Newmont does not ask individuals to pay money to apply or be considered for employment or to provide sensitive personal data without first submitting a job application through our secure, online portal. If you are asked to do either, do not respond and please report this immediately to [email protected].
