Join a Business That Delivers Joy – One bite is never enough!
Gourmet Basket (+The Cupcake Factory and DailyDoughCo) is Australia's multi-award-winning gift hamper company, renowned for delivering premium gourmet food, fine wine, luxury pamper products, and adorable baby gifts right across the country. We're not just about hampers—we're about crafting unforgettable gifting experiences that make people smile.
With a fresh move to our new Kitchen and Office in Artarmon, we're on the hunt for an energetic and detail-obsessed Customer Service and Admin Support to become a vital part of our fun, fast-paced Order Management and Customer Service team. We are seeking someone with availability 3-4 days per week, including a half day Saturday - plus the flexibility to step up during the festive season when the magic really happens.
Required working days include Thursday, Friday, and Saturday (half day). This will increase to full time hours over Christmas.
Drive the heartbeat of our e-commerce operations by managing daily order fulfillment across multiple premium gifting brands!
From ensuring seamless order fulfillment to adding those magical finishing touches (hello, beautiful ribbons and heartfelt gift cards!), you'll help make sure every package is a joy to receive.
What You'll Bring to the Party:
- 1–2 years in Admin Support
- 1-2 years Customer Service (a bonus, but not essential—we value attitude and potential!)
- Exceptional eye for detail and accuracy
- A proactive, roll-up-your-sleeves mindset
- Clear, confident communication skills and a genuine love for helping people
- Tech-savvy and comfortable navigating multiple digital platforms
- A friendly, team-first attitude that brings positive energy to the room
- Valid Australian work visa or appropriate work rights required
Perks & Goodies:
- Competitive salary
- Fun, supportive team culture
- Delicious gourmet treats always within reach
- Close to major transport links with some onsite parking
- Relaxed, non-corporate vibe
- Staff discounts on our gorgeous gift hampers, cakes and other baked treats!
- Team celebrations and plenty of good vibes
- Be part of a business that's all about making people happy
If you're ready to turn everyday gifting into extraordinary experiences and want to grow with a company that's going places—we want to hear from you!
Apply now with your resume and cover letter. Only successful candidates will be contacted for an interview.
Pay: $33.00 – $35.00 per hour
Application Question(s):
- Do you have customer service experience?
- Do you have experience in administration?
Work Authorisation:
Work Location: In person
