Rupert’s Bar & Grill is renowned for its intimate elevated dining experience, seating up to 60 guests. Its reputation for consistently delivering a high-quality food and wine experience has cemented its place in the hearts of locals and visitors alike.
In 2026, we are celebrating 20 years of Rupert’s Bar & Grill. With a fantastic Head Chef, the launch of a freshly designed seasonal menu, and a calendar of celebratory events and ideas to bring to life, it’s an exciting time for us!
We’re looking for a gregarious, organised and passionate Restaurant & Events Supervisor to help lead our team through this exciting milestone year and beyond.
About the Role
This is a hands-on Front of House leadership role for someone who loves hospitality and leads from the front. You’ll set the rhythm of service, shape the team culture, oversee the day-to-day operation of the restaurant and bar, and ensure every guest enjoys an exceptional experience. Working closely with the Head Chef and Property Managers, you’ll play a key role in developing the team and helping the business continue to grow.
What you’ll be doing
- Train, mentor, lead and develop the Front of House team through recruitment, onboarding, coaching and ongoing performance development.
- Lead by example, delivering memorable guest experiences through genuine hospitality and exceptional service
- Monitor daily service standards and identify opportunities for continuous improvement
- Work closely with the Head Chef and Property Managers to deliver a seamless guest experience
- Manage function and event enquiries from initial contact through to the post-event follow up, including coordinating bookings, run sheets and event logistics
- Prepare staff rosters to ensure effective team scheduling and labour efficiency
- Take ownership of the POS and booking system, ensuring accuracy, consistency and efficiency
- Drive beverage sales by maintaining a well-stocked bar, keeping the beverage offering fresh and on trend, and developing the team's product knowledge and upselling skills
- Oversee stock control, supplier relationships and inventory management with accuracy, efficiency and commercial awareness.
- Drive consistently high standards of cleanliness, safety and quality, ensuring the venue is always guest-ready.
- Represent the venue professionally by responding to guest feedback and online reviews with care, empathy and a solutions-focused approach.
What you’ll bring
- Proven experience leading a busy, quality-focused restaurant, bar or hospitality venue
- A genuine passion for hospitality, leadership and creating memorable guest experiences
- Demonstrated experience leading, mentoring and developing high-performing teams
- Strong operational skills, including rostering, labour management and day-to-day venue operations
- Experience managing functions and events is highly regarded
- Sound knowledge of POS and booking systems (IdealPOS experience is an advantage)
- A proactive, solutions-focused approach with excellent organisational and problem solving skills
- Outstanding communication skills and the ability to build positive relationships with guests, suppliers and the wider team
- Current RMLV certification and Approved Manager status, or willingness to obtain the required qualifications
- Flexible availability, including evenings, weekends and public holidays as required.
Most importantly, we're looking for someone who leads with energy, enjoys developing people, and takes pride in creating an exceptional experience for every guest.
What We Offer
- A competitive hourly wage
- A roster with flexibility for the right person
- The opportunity to lead and develop a young, enthusiastic Front of House team that’s eager to learn
- A supportive and collaborative team, including engaged on-site Property Managers and a motivated Head Chef
- The opportunity to make a genuine impact on the guest experience and help shape the future of Rupert’s.
Pay: $34.96 – $48.95 per hour
Benefits:
Work Location: In person
