Key Purpose of the Job:
Assisting the Technology Department in supporting the production staff. We are always looking for bright, motivated, enthusiastic Tech Junior who has a passion to work within VFX.
Needs to Do:
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Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
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Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
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Store, source, and deliver equipment to and from employees. Maintain inventory of equipment.
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Deal with vendors like Dell, HP, etc for part replacements.
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Visit data Centre to mount the servers and replace problematic hardware.
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Use a ticketing system to log/report technical problems.
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OS installation. Linux, OSX, Windows.
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Image Quality Control: Perform monitor calibrations, projector calibrations, maintaining, viewing environments etc.
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Misc: Assisting the Technology Department with their day-to-day tasks.
Needs to Have:
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Excellent customer service skills.
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English fluency - verbal and written
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Computer literacy, knowledge of how to dismantle and set up a basic workstation.
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Able to assemble, dismantle and troubleshoot workstations.
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A professional and friendly phone manner
Needs to Be:
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Friendly!
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Enthusiastic
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Pro-active
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Confident using initiative
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Enjoy helping people
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Hard worker
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Passionate about Film.
