Constantinople is an Australian fintech company building a next-generation core banking platform designed to modernize financial institutions with cloud-native infrastructure, automation, and real-time banking capabilities.
A Technical Account Manager (TAM) is a customer-facing technical role that combines relationship management, technical consulting, and project coordination.
At a fintech like Constantinople, the role helps banking customers successfully implement and use the company's core banking platform.
Typical job description
A Technical Account Manager is responsible for:
Acting as the primary technical contact for assigned banking customers.
Understanding each customer's business and technical requirements.
Leading onboarding and implementation of the banking platform.
Coordinating with engineering, product, and support teams to resolve technical issues.
Providing technical guidance on APIs, integrations, cloud infrastructure, and platform features.
Monitoring customer health, identifying risks, and ensuring customer satisfaction.
Delivering product demonstrations, training, and best practices.
Managing technical escalations and ensuring timely resolution.
Helping customers adopt new features and expand platform usage.
Pay: From $9,200.00 per month
Benefits:
- Childcare assistance
- Dental insurance
- Health insurance
- Housing allowance
- Life insurance
- Maternity leave
- Parental leave
- Professional development assistance
- Visa sponsorship
- Vision insurance
Work Location: In person
