Job Description:
Maintain PAM infrastructure-
- Perform regular updates/upgrades
- Ensure connectivity/sync status between internal servers and Thycotic Secret Server remain healthy, and address issues in a timely manner
- Ensure connectivity between AAD and the Thycotic Secret Server remains healthy, and address issues in a timely manner
- Configure firewall rules to allow connectivity to PAM infrastructure following proper change management
- Monitor the validity and currency of each secret via heartbeats from the Thycotic Secret Server, and resolve sync issues.
Manage PAM secrets
- Setup accounts according to onboarding procedures.
- Manage and configure secrets within the PAM platform and address connection, application or system issues by implementing or providing solutions to remediate
- Create custom templates/policies for secrets onboarding
- Create custom launcher template(s) for secrets onboarding
- Manage the lifecycle of secrets
Access Management of PAM secrets
- Request AAD group membership as required for secrets onboarding
- Maintain and update the folder structure and access management rules ensuring it is operating as designed
- Configure business approval workflows for access to critical secrets
- Manage platform and infrastructure access
- Perform user access reviews
Collaborate, train, and support secret owners
- Work with the vendor support teams to address issues with the service/technology
- Work directly with users to ensure that their requirements are met and train them on the usage, features, functionality, and limitations of PAM
- Organise technical workshops with UNSW IT and end users where necessary to resolve issues
- Develop and distribute PAM training guides and manuals for users
- Update processes as necessary to ensure effective use of the platform
- Review and assess the technology to ensure all relevant features and functionality are enabled
