Step into a leadership role at one of Australia’s most iconic lifestyle luxury hotels.
W Melbourne is seeking a dynamic and commercially astute Hotel Manager to partner with the General Manager, and the Executive Committee, to drive operational excellence across this award-winning property.
About the Role
As Hotel Manager, you will be the operational heartbeat of the hotel — overseeing daily operations, inspiring high-performing teams, and delivering bold, unexpected guest experiences synonymous with W Hotels.
Reporting to the General Manager, you will:
Collaborate with the Executive Committee and Operations teams
Drive service excellence, financial performance, and brand standards
Champion a culture aligned to both W Hotels’ Whatever/Whenever service ethos and Marriott International’s core values
Elevate guest experience in a fast-paced, lifestyle luxury environment
About the Hotel - W Melbourne
W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
What Sets You Up for Success
We’re looking for a leader who embodies:
Operational excellence across Rooms, Food & Beverage, and Guest Experience
Strong commercial acumen and KPI ownership
A hands-on, visible leadership style
Proven ability to develop and inspire diverse teams
Passion for luxury lifestyle hospitality and brand storytelling
Agility, resilience, and creativity in a high-energy environment
Why Choose W Melbourne & Marriott International?
At W Hotels, we are Bold, Inspiring, and Unexpected — delivering experiences that go beyond traditional luxury.
As part of Marriott International, you will benefit from:
A global career pathway with progression toward General Manager roles
Executive Committee bonus structure
Competitive executive salary package
Marriott Explore global hotel rates
Private Health Insurance benefits for you and your family
Access to world-class leadership development programs
Our Values
W Hotels: Bold, Connected, Creative, and Guest-Obsessed
Marriott International: Put People First | Pursue Excellence | Embrace Change | Act with Integrity | Serve Our World
The Opportunity
This is a standout opportunity to lead at scale in one of Australia’s top luxury hotels while building your career within the world’s largest hospitality company.
Apply
For a confidential discussion or to apply, please contact:
David West
Director of Human Resources
dav•••••••@whotels.com
Bring your energy to W Melbourne — where luxury meets lifestyle.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
