Partner with stakeholders, drive meaningful change, and help shape the future of the Office of the State Building Surveyor.
We are seeking an experienced and motivated Business Improvement Lead to join the Office of the State Building Surveyor (OSBS). This is an exciting opportunity for a collaborative and outcomes-focused professional who enjoys partnering with stakeholders, leading improvement initiatives, and driving positive organisational change. You will work across a diverse range of projects to deliver sustainable improvements that enhance business performance, service delivery and stakeholder outcomes.
About the Role:
The Business Improvement Lead is responsible for identifying, leading and delivering business improvement initiatives across the Office of the State Building Surveyor (OSBS). Working closely with stakeholders, you will identify opportunities to improve processes, enhance service delivery, and deliver sustainable business outcomes. You will facilitate discussions, analyse data and insights, lead projects and support change initiatives to embed improved ways of working across the organisation. This role offers the opportunity to influence organisational outcomes, build strong stakeholder relationships, and contribute to the achievement of OSBS strategic priorities.
What we are looking for:
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Experience leading business improvement, continuous improvement or organisational change initiatives.
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Strong stakeholder engagement and relationship management skills.
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Experience facilitating workshops, discussions and problem-solving activities.
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Well-developed project management, communication and influencing skills.
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Strong analytical and problem-solving capabilities with a data-driven approach.
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A proactive mindset and genuine passion for continuous improvement and positive change.
For more information, please visit the position description at Careers.vic.gov.au.
About the BPC
The Building & Plumbing Commission (BPC) is Victoria's regulator for building and plumbing.
It supports the growing Victorian community through the developments of harms-based regulation that is proactive and informed by data and intelligence. The BPC regulates for better consumer outcomes and is committed to safety, compliance and buildings that last.
The BPC's aim is to improve the experience for consumers in the building system by overseeing all aspects of building quality control - regulation, insurance and dispute resolution. The BPC aspires to be a leading and trusted regulator, emphasising consumer outcomes, clear communication with practitioners, efficient processes, and a commitment to public interest
The BPC brings key regulatory, dispute resolution, and insurance functions related to the building and plumbing industry together under one roof, streamlining the process for consumers and industry, and enabling the regulator to have oversight of all complaints so they can be handled more effectively and efficiently.
Commitment to Diversity
We celebrate the diversity of our workforce.
The BPC values the differences people bring and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers.
We are committed to providing a safe, inclusive and accessible recruitment process. If you have any accessibility requirements or need adjustments at any stage of the process, please contact us at
[email protected].
Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.
How to Apply
We require you to upload:
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an up-to-date resume.
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Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
Important information
Only electronic applications submitted via careers.vic.gov.au will be accepted.
Candidates deemed suitable from a selection process may be considered for identical or similar vacancies within 6 months.
The BPC operates within the Victorian Public Sector; employment conditions are governed by the Victorian Building Authority Enterprise Agreement 2024. As such Recognition of Prior Service from other VPS agencies should be discussed with the hiring manager as part of the recruitment process.
