Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Director of Sales - Hotels is responsible for maximising room and event sales for Crown Perth within the Leisure/Wholesale, Entertainment, Incentive and Conference market. The focus of the role is maintaining excellent customer service, fostering business relationships, adherence to service standards and obtaining financial and profit goals.
Key responsibilities include:
Developing and executing the hotel sales strategy aligned to business objectives and revenue targets.
Leading, coaching and inspiring a high-performing sales team.
Driving accommodation, events and premium hospitality revenue opportunities.
Building strong relationships with corporate clients, travel management companies, wholesalers, event organisers and industry partners.
Identifying emerging market trends and business opportunities to enhance commercial performance.
Collaborating with Revenue Management, Marketing, Hotels Operations and Food & Beverage teams to deliver integrated sales outcomes.
Representing Crown Perth at industry events, trade shows and client engagements.
Direct and mentor the team to help with their development in gaining and applying new skills and promote a positive team culture.
About You
You are a strategic and influential sales leader with a proven track record of delivering exceptional commercial outcomes within premium hotels, resorts or hospitality environments.
You will bring:
Significant senior sales leadership experience within hotels, hospitality, tourism or accommodation.
Demonstrated success developing and executing sales strategies that drive revenue growth.
Strong knowledge of corporate, leisure, wholesale, Events & Conferences and travel markets.
Exceptional stakeholder management, negotiation and relationship-building capabilities.
Experience leading and developing high-performing teams.
Strong commercial acumen with the ability to analyse market trends and performance metrics.
Outstanding communication, presentation and influencing skills.
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
