Title: Transport Coordinator NSW/ACT
Location:
North Rocks, NSW, AU
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About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
12 month fixed-term opportunity
Safe, effective and efficient transport of goods is an essential part of the Officeworks’ customer experience. We are excited to announce an exciting new role ensuring our transport activities across NSW/ACT are well planned and operating effectively and efficiently.
Based at our NSW DC, this role will plan and coordinate transport ensuring our Transport Logistic Partners meet their service agreements for store replenishment and customer delivery with a focus on safety and compliance.
This vital role will support our NSW/ACT State Supply Chain Operational teams with all aspects relating to BAU transport operations, providing guidance regarding carrier processes & support functions. Ensuring transport methods are planned, executed, and validated, driving and developing relationships and performance with our valued transport providers is essential.
With a key focus on Carrier performance, service delivery and optimisation, this role partners closely with valued NSW/ACT transport providers to review, refine, and optimize daily store replenishment and customer delivery workflows; addressing operational bottlenecks to drive service level agreement (SLA) compliance, champion transport safety standards, and unlock continuous efficiency gains across the state' regional distribution network.
Key responsibilities:
Actively contribute to a safe work environment and promoting a proactive safety culture, ensuring safe movement of freight is planned and executed
Partner with our transport partners to ensure alignment with the Logistics Partners engagement model and service agreement compliance
Determine most effective and efficient carrier/service for the movement and management of freight and develop and maintain programs to maximise container fill, within the safety guidelines
Ensure overall governance is maintained and reported across transport providers
Driver delivery performance (DIFOT), including returns, is monitored daily and issues resolved in a timely manner
Ensure Supply Chain has timely visibility over all aspects of BAU transport operations, supported with accurate reporting of performance metrics
Support the state Officeworks’ operational teams regarding BAU transactional performance visibility
About you
This Supply Chain role is for a problem solver and outstanding communicator, a leader who can forge strong commercial relationships with a passion for Supply Chain and customer service. You appreciate the importance of a cohesive and well-informed team in delivering robust and reliable transport services in a safe, efficient and compliant manner.
Tertiary qualified in a related Business/Logistics discipline, we are looking for a seasoned leader of warehouse teams, with a background in working with Tier 1 Logistics Partners and transport providers within a retail environment. Multi-site or state management experience will be highly desirable.
As the primary point of contact for all transport related issues, from stores, customers, and Logistics Partners, you are an excellent communicator with demonstrated success in forging and maintaining successful commercial relationships.
With strong analytical and IT skills, you will have solid transport management system knowledge and a striking attention to detail. With a passion for learning and educating others, you seek for continuous improvement and adding value for operational excellence.
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
Take advantage of outstanding learning and development programs to support your career growth
Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
