We have an exciting opportunity for an experienced and customer-focused leader to join IRT as Area Manager – Retirement Villages (Southern NSW) on a 12-month secondment.
Reporting to the Head of Operations – Home Care and Retirement Living, you will provide leadership across a portfolio of Retirement Villages throughout Southern NSW, ensuring operational excellence, regulatory compliance, financial sustainability, proactive sales pipeline management and exceptional resident experiences.
A key focus of the role will be building strong relationships with residents, resident committees, internal stakeholders, and external partners, while acting as an escalation point for complex matters and championing continuous improvement across the portfolio with accountability for sales targets and providing inputs to sales strategies to drive strong yield and occupancy outcomes for the business.
This role will play a key part in supporting the release of new villas at IRT St Georges Basin and IRT Dalmeny, alongside the opening of new and refurbished Community Rooms at both sites.
The villages supported by this role include:
- IRT Greenwell Gardens
- IRT Culburra Beach
- IRT St Georges Basin
- IRT Sarah Claydon
- IRT The Clyde
- IRT Moruya
- IRT Dalmeny
This role offers the opportunity to make a meaningful impact across multiple communities, leading teams through change, driving service excellence, and supporting residents to live their best lives.
Regular travel across the Southern NSW region will be required, with access to a shared pool vehicle available.
