Key Responsibilities
- Provide person-centred support in accordance with the client's care plan and clinical recommendations.
- Assist with personal care, daily living activities, mobility, transfers, and positioning as required.
- Provide appropriate support during episodes of FND, tremors, weakness, fatigue, and dissociative/non-epileptiform events.
- Maintain a calm and reassuring approach during episodes and follow the client's established response plan.
- Monitor and report changes in pain, mobility, fatigue, behaviour, breathing, or general wellbeing.
- Support safe movement while being mindful of cervical spine, shoulder, pelvic, and lower-limb conditions.
- Assist with prescribed pain-management strategies and report concerns to the appropriate healthcare professional.
- Follow all medication and health-management procedures within the scope of the role.
- Monitor for signs of deterioration and escalate concerns promptly in accordance with the care plan.
- Support diabetes management as outlined in the client's care plan and within the worker's scope of practice.
- Encourage appropriate activities that promote independence, confidence, social engagement, and quality of life.
- Maintain accurate daily progress notes, incident reports, and relevant care documentation.
- Communicate effectively with the client, family, support coordinators, healthcare professionals, and other members of the care team.
- Follow infection-control, manual-handling, workplace health and safety, and emergency procedures.
Complex Care Requirements
The successful candidate should be comfortable supporting an individual with:
- Functional Neurological Disorder (FND)
- Chronic pain and fatigue
- Upper and lower limb tremors and weakness
- Dissociative attacks / non-epileptiform events
- Cervical myelopathy and previous cervical spine surgery
- Shoulder conditions including supraspinatus tendinopathy and bursitis
- Type 2 diabetes mellitus
- Cardiac history including dilated cardiomyopathy and previous pericarditis
- Mental health conditions including anxiety and depression
- Complex medication history and previous substance-dependence history
Essential Skills & Experience
- Previous experience in disability, aged care, community care, or complex support environments.
- Experience supporting clients with neurological or physical disabilities is highly desirable.
- Understanding of person-centred and trauma-informed support.
- Ability to follow detailed care and emergency-response plans.
- Strong observation and communication skills.
- Ability to remain calm and professional during episodes of altered movement, responsiveness, or distress.
- Good understanding of safe manual handling and mobility support.
- Ability to recognise changes in a client's condition and escalate concerns appropriately.
- Current relevant disability/healthcare qualifications and required clearances.
Personal Attributes
The ideal candidate will be patient, compassionate, observant, reliable, calm, and respectful. They should understand that FND symptoms and dissociative events are involuntary and should provide support without judgement, while maintaining the client's dignity and autonomy.
Key Outcome
To provide safe, consistent, compassionate, and person-centred support, helping the client manage complex health needs while promoting dignity, independence, comfort, safety, and quality of life.
Pay: $36.10 – $40.16 per hour
Work Location: In person
