- Newly created role with the opportunity to make a real impact
- Diverse role with exposure across multiple brands, teams, and national accounts
- Join a collaborative and supportive team with strong career growth
Your Next Role
We are excited to offer a newly created opportunity for a Commercial Operations Coordinator to join the Rocky Point team.
This role plays a key part in supporting and coordinating commercial activities across multiple national corporate accounts, brands, and teams. Acting as the central link between Corporate Sales, Marketing, Operations, Customer Service, you will help keep projects, reporting, communication, and key business priorities aligned, organised, and moving forward.
If you thrive in a fast-paced environment, love bringing structure to busy teams, and enjoy being at the centre of business operations, this could be the perfect next step for you.
Key Responsibilities
- Coordinate commercial calendars, project timelines, meetings, priorities, and key milestones across multiple teams.
- Track, assign, and follow up actions, tasks, and deadlines to ensure successful delivery of business initiatives.
- Prepare and maintain reporting packs, presentations, dashboards, sales reports, promotional performance summaries, and business updates.
- Gather, analyse, and maintain data across reporting systems, CRM platforms, and task management tools to support informed decision-making.
- Support our major national corporate accounts through the coordination of customer submissions, pricing updates, promotional schedules, compliance requirements, and key commercial activities.
- Act as a key communication link between departments, supporting collaboration, process improvements and ensuring commercially aligned outcomes.
About you
Essential Experience
- Strong organisational, coordination, time management, and problem-solving skills, with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills, with the ability to build effective relationships across teams and stakeholders.
- Advanced Microsoft Office skills, particularly Excel, PowerPoint, and Outlook.
- Experience in project coordination, commercial operations, reporting, administration, or business support roles.
- Experience preparing reports, presentations, trackers, and business documentation.
- Experience working across multiple departments and functions.
- Exposure to CRM systems and task management platforms.
- High attention to detail, analytical capability, and a proactive approach to continuous improvement.
Desirable Experience
- Experience within FMCG, retail, manufacturing, horticulture, or supply chain environments.
- Experience supporting corporate or national account teams, including promotional planning, commercial reporting, account coordination, and an understanding of sales, marketing, operational, and customer service workflows.
- Previous experience using Pronto or a similar ERP system.
About us
Rocky Point has a simple philosophy. We seek to help all Australians enjoy great results with the plants they grow. Whether that's helping home gardeners make the most of their land, or helping industry professionals grow their businesses, we're here to supply the best products so our customers can create the best results possible.
Rocky Point has grown into one of Australia's leading producers of gardening and landscaping products. We proudly package and distribute premium quality products for home gardeners, professional growers, and landscapers through well-established retail and wholesale channels nationwide.
As part of the Hyne Group, a proudly Australian, family-owned business with a legacy in sustainable forestry, we've expanded our capabilities even further. The recent integration of Bassett Barks into the Rocky Point family strengthens our supply chain, deepens our raw material expertise, and enables us to deliver even greater value to our customers. With a combined 60+ years' experience in growing media and landscape supply, we're continuing to lead the way in sustainable, innovative horticultural solutions.
Why Rocky Point?
As a team member you will enjoy benefits such as:
- Competitive salary and benefits
- Northern Gold Coast location with free onsite parking
- Reward and recognition programs
- Generous product discounts
- EAP with 24-hour access to mental health & nurse practitioners
- Career growth in an expanding and progressive company who is market leader in the industry.
To apply: Submit your resume and cover letter addressing your suitability for this role by clicking 'apply'
