Transform lives, every single day
Do you want a career that means more? At Anglicare Sydney, we bring the strength, support and strategy to make it happen.
We are a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centered support. And now, we’re extending our reach and impact even further.
As a Resident Services Officer, you will play a vital role in creating a welcoming, responsive, and supportive environment for residents and their families. You will be the friendly face of the village, helping residents stay connected, informed, and engaged while ensuring they receive outstanding service and support every day.
Join a collaborative and resident-focused team where meaningful relationships, exceptional customer service and community wellbeing are at the heart of everything we do.
This is a permanent part-time opportunity based at Cobbitty Park Village, working preferably on Monday, Wednesday and Thursday, with the potential for additional hours.
As a Resident Services Officer, you will be a key point of contact within our Retirement Village community, providing frontline customer service, reception and concierge support, administration, resident assistance and event coordination.
Working closely with residents, families, village teams, and external stakeholders, you will help create a positive resident experience through excellent communication, problem solving, and community engagement.
You will support residents to navigate village services, stay connected to community activities and access the support they need to live well and independently within the village.
With warmth, professionalism and a strong customer focus, you will:
Customer Service and Front-of-House
Administration and Communication
Lifestyle and Event Support
Collaboration & Continuous Improvement
Safety and Workplace Culture
You are a people-focused professional who enjoys building relationships, supporting others and creating positive customer experiences.
At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble, and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.
Are you ready for a career, that means more?
To apply for this role, please click the ‘Apply’ button or submit. All applicants will receive a response.
Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people of all ages, genders, abilities and cultural backgrounds.
Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
