About the role
As the Service Line Support Officer, you will be a trusted administrative partner, coordinating complex schedules, managing confidential information, supporting senior leaders, and ensuring the smooth day-to-day operation of the Paediatrics service. You will play a critical role in supporting leadership teams by managing high-level correspondence, coordinating meetings, maintaining records, and providing professional administrative expertise across the service line.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
Oversee and manage high level administrative and secretarial functions for the Service Line including the monitoring and distribution of correspondence, briefings and other documentation, preparing correspondence/documents, records management, and maintaining current weekly and daily itineraries/diaries as required for the Service Line Directors.
Coordinate high level meetings, produce and distribute agendas and minutes as required, follow up and complete action items arising from meetings.
Use effective communication and interpersonal skills to build and maintain effective working relationships with stakeholders and assist in the resolution of complaints made by patients or the public.
Perform tasks related to processing vacancies, commencements, terminations, transfers, and promotions.
Undertake quality improvement initiatives, projects including the development and implementation of policies, procedures, guidelines and prepare materials and conduct training to facilitate effective administrative functions and document management processes.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
