Anytime Fitness Vincentia
Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 18 years and now boast a portfolio of over 600+ gyms and more than 730,000+ members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced, and inspires both our members and staff to be the best they can be.
Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 18 years and now boast a portfolio of over 600+ gyms and more than 730,000+ members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced, and inspires both our members and staff to be the best they can be.
As a Casual Member Support team member, you'll play an important role in creating a welcoming environment for our members and visitors. You'll help prospective members begin their fitness journey, support our current members, assist with club operations and create exciting content that showcases our amazing community. What you'll also do:
Member Experience
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Welcome every member and guest with a friendly, positive attitude.
- Build genuine relationships with members and make everyone feel part of our community.
- Answer member enquiries in person, over the phone and via email.
- Assist with member onboarding and club tours.
- Maintain a clean, safe and welcoming club environment.
- Handle member feedback professionally and confidently.
Sales & Administration
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Assist with membership enquiries and bookings.
- Conduct follow-up calls and messages to prospective members.
- Book appointments for the Club Manager.
- Support monthly sales campaigns and promotions.
- Complete ClubWise administration and daily tasks.
- Maintain accurate member records.
Community Engagement & Social Media
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Create fun, engaging and creative content f
- Capture photos and videos around the club (with member permission).
- Film workouts, challenges, member success stories and behind-the-scenes content.
- Help plan and execute monthly social media campaigns.
- Keep up with social media trends and bring fresh content ideas to the team.
- Encourage members to participate in club events, challenges and promotions.
- Assist with community events, local partnerships and outreach activities.
Club Operations
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Complete opening and closing procedures.
- Maintain high presentation standards throughout the club.
- Assist with stock displays and promotional material.
- Support the team wherever needed to ensure smooth daily operations.
You'll be someone who:
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Loves talking to people.
- Has a positive, energetic personality.
- Is confident on camera and comfortable creating social media content.
- Enjoys being part of a team.
- Is organised and proactive.
- Takes pride in delivering exceptional customer service.
- Has excellent communication skills.
- Can multitask in a busy environment.
- Is reliable, professional and eager to learn.
Previous experience is great but not essential. We'd love applicants with experience in:
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Customer service
- Retail
- Hospitality
- Sales
- Fitness industry
- Social media content creation
- Flexible casual hours.
- Complimentary Anytime Fitness membership.
- Ongoing training and development.
- A supportive and fun team environment.
- Opportunities to grow within our Anytime Fitness group.
- Hands-on experience in sales, marketing, customer service and social media.
- The opportunity to make a real difference in people's health and fitness journey.
At Anytime Fitness Vincentia, we're passionate about helping people improve the quality of their lives through health and fitness. We pride ourselves on creating a welcoming, supportive community where both our members and If you're passionate about people, love being creative and want to work in an environment where no two days are the same, we'd love to hear from you.
Send us your resume along with a short cover letter telling us why you'd be a great fit for our team.
We are on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 17 years and now boast a portfolio of over 580 gyms and more than 720,000 members nationally, making it the largest gym network in the country. Our goal is to inspire both our members and team to be the best they can be. We don’t just offer a job; we provide an environment that supports your health, growth and work-life balance. You’ll enjoy a complimentary gym membership at all of our clubs across Australia, embrace the opportunity to be part of a culture that encourages goal setting and excellence both personally and professionally, values integrity, collaboration, and inspires healthier lives! There’s never been a more exciting time to join one of the fastest-growing, leading fitness brands, so let’s see if you can Find Your Fit!
