We have a fantastic opportunity for an experienced Client Services / Catering Assistant to join our Strategic Operations – Client Services team in Melbourne.
Primary Duties and Responsibilities
- Assist with the prompt preparation and delivery of refreshments for external and internal client meetings and conferences;
- Co-ordinate and support the delivery of internal and external events, seminars, training sessions and client functions.
- Assist with reception duties and the operation of Russell Kennedy’s internal café serving both staff and clients when required;
- Provide an exceptional level of service to both internal and external clients;
- Ensure that all kitchens, food preparation areas and equipment are kept clean and hygienic in accordance with the agreed standards of quality;
- Conduct daily cleaning and disinfecting of break out rooms on each floor;
- Conduct weekly cleaning and disinfecting of fridges and microwaves on each floor;
- Ensures that all meeting rooms are checked regularly and sanitised after meetings;
- Monitor meeting room calendars and follow up regarding catering and room set up requirements from meeting organisers;
- Ensure that all meeting rooms and events are set up in a timely manner as requested. Ensure that all meeting rooms are restored to a tidy state when meetings and events are concluded;
- Maintain stock levels of kitchen supplies, cleaning chemicals and catering equipment and ensure that all supplies are stored safely and distributed efficiently when required. Abides by the legislation governing food service and hygiene in all activities;
- Maintain accurate records and supplier invoices relating to orders, and stock;
- Place orders for catering requests;
- Ensure all client-facing areas and internal areas including floor breakout spaces are clean, presentable and maintained to workplace standards.
- Assist in managing vendor relationships and monitoring supplier performance to ensure service quality expectations are met;
- Display a positive and flexible attitude when trying to resolve any issues relating to the catering at functions, meetings and events;
- Contribute to a positive workplace culture through a collaborative, customer-focused and solutions-oriented approach;
- Build and maintain positive relationships with internal stakeholders, clients, suppliers and service providers to support the efficient delivery of hospitality and client services.
- Other ad hoc duties as required.
Skills/Knowledge
- Minimum year 12 or equivalent
- Level 1 Food Handler certificate
- Responsible Service of Alcohol (RSA) certificate
- Possess a good general knowledge of food and beverages
- Computer literate
- Excellent interpersonal and communication skills
Experience
- 1 – 2 years in a similar role within a professional services environment preferred
- Hospitality / catering experience considered
- Barista experience preferred
Further Information
Any questions regarding the vacancy can be directed to Rhoda Siu on (03) 9609 6737 or [email protected]. For further information or to submit your application for this position please visit the careers page on our website. Please note any offer of employment made by Russell Kennedy to the successful candidate will be subject to a police check. We are currently accepting applications from direct applicants only. No agency referrals will be accepted at this stage.
Our Firm and Culture
Russell Kennedy is a commercial law firm with more than 380 people in Melbourne and Sydney. At Russell Kennedy we are committed to providing exceptional legal strategies and solutions to our clients, guided by market-leading expertise across our key sectors of focus.
We’re committed to making a difference for our clients, providing opportunities for our people, and delivering lasting change for our community. As part of our team, you’ll receive hands-on experience, quality mentoring and access to valuable learning opportunities. We encourage a professional and committed work ethic, while recognising the importance of an enjoyable working environment and balanced lifestyle.
At Russell Kennedy, we respect and celebrate the things that make each of us different. The firm is dedicated to creating an environment that is characterised by equal access and respected participation of all groups and individuals. This is regardless of all differences, including culture, ethnicity, race, sex, gender identity, age, religion, personal circumstances, physical features, abilities and disabilities, socioeconomics and sexual orientation.
We believe we have a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work, and where your talents are fostered, empowering you to contribute to the success of the firm.
Russell Kennedy is proud to be an equal opportunity employer and is certified as a WGEA Employer of Choice for Gender Equality. We are committed to being a LGBTIQ friendly and disability confident employer. The firm supports and promotes a range of initiatives including, the Russell Kennedy Women’s Network and our Diversity and Inclusion committee, with 3 key focuses: Access RK (Accessibility and Disability), Kaleidoscope (Cultural Diversity) and SPARKLE (LGBTIQ).
Russell Kennedy is dedicated to creating and participating in a meaningful process of reconciliation as part of the broader national reconciliation movement. Our key aims in embarking on our first RAP are to celebrate the deep knowledge of First Nations communities, the longest continuing cultures in the world, acknowledge past wrongs and to begin to build a structured future together where we can play our part in righting those wrongs through our own reconciliation initiatives.
Russell Kennedy is committed to attracting the best talent available and is open to discussing flexible work arrangements and workplace adjustments for all of our listed vacancies.
