Summary:
As a Store Manager in the hospitality and catering industry, you will play a pivotal role in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. Based in Idalia, Queensland, this permanent full-time position requires a dynamic leader who can motivate a team and maintain high standards of service, contributing to the overall success of the business.
Responsibilities:
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Manage daily store operations, ensuring compliance with company policies and procedures.
- Lead, train, and develop a team of staff to deliver outstanding customer service.
- Monitor sales performance and implement strategies to achieve sales targets.
- Maintain inventory levels and oversee stock management to ensure product availability.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Prepare reports on sales, staff performance, and customer feedback for management review.
- Ensure the store is clean, well-organised, and visually appealing to customers.
- Implement promotional activities and marketing strategies to attract new customers.
Qualifications:
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Proven experience as a Store Manager or in a similar managerial role within the hospitality or catering industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyse sales data and make informed decisions.
- Proficient in inventory management and stock control.
- Strong customer service orientation.
- Flexibility to work various shifts, including weekends and holidays.
Please visit our company website for more information
