Location: Port Hedland
Employment Type: Full time
Certex Lifting supplies lifting equipment, steel wire rope, height safety, and other lifting solutions,
alongside connected services including testing, maintenance, and assembly of lifting products for
industrial applications in a wide range of industries. With over 125 employees spread across ten
Australian sites, Certex Lifting is one of Australia's largest lifting equipment and sales and service
companies.
Are you an organised, dedicated, and customer-focused person who can communicate
effectively and wants to learn? Then we want you to join our team!
- Opportunity for career growth and development in various departments
- Internal sales and customer service – not a business development role
The role
Based in Port Hedland, as part of a larger, national team, your role will be to help both existing
and new customers to purchase Certex Lifting products and services, and assist in developing
product solutions. This is a customer service and internal sales role – there is no cold-calling, or
business development required (although enthusiasm for growing our customer base will not be
discouraged) this includes:
- Managing sales enquiries within the branch, including via email, phone and counter sales.
- Quoting, processing of customer orders, raising purchase requisitions.
- Following up quotes and closing sales.
- Ensuring customer enquiries are actioned in a timely manner.
- Building strong relationships with both customers and suppliers.
- Working closely with the service and production team to ensure end-to-end customer
satisfaction.
- Supporting warehouse operations as required, including assisting with shipping, pick-packing,
and stocktakes.
What we are looking for - Must Haves
