Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
This is an opportunity to step into a commercially focused advisory role where you’ll partner closely with operational leaders and influence real business outcomes for teams across the enterprise. This will be a full time 6 month fixed term opportunity.
What you’ll deliver with us
You’ll deliver timely, practical and commercially sound HR advice that empowers leaders to confidently manage their teams and resolve people matters effectively. You’ll work closely with operational leaders, internal HR specialists and external stakeholders to diagnose issues, guide resolution pathways.
You’ll also
- Provide expert advice and coaching on complex employee relations cases, enabling leaders to manage performance, conduct and workplace concerns effectively.
- Investigate and triage cases thoroughly, determining appropriate resolution pathways or escalation in line with the service delivery framework.
- Navigate HR policies and Industrial Instruments to make informed, commercially sound recommendations.
- Support leaders through organisational change processes and serious, time-sensitive workplace incidents.
About you
You’re a trusted and commercially minded HR professional who thrives in a fast paced, complex environment. You’re comfortable navigating ambiguity, balancing competing priorities and making clear decisions that support both operational outcomes and compliance obligations.
You’ll also need
- Demonstrated experience providing expert HR/IR advice, including interpretation of HR policies and Industrial Instruments.
- Strong working knowledge of Australian workplace relations legislation and associated compliance risks.
- Experience operating within a large, complex organisation and influencing stakeholders at all levels.
- Proven ability to manage casework in a high-volume service environment, ideally using case management systems such as ServiceNow.
- Tertiary qualification in HR, Law, Business, Commerce or related subject is preferred or equivalent experience
- Previous experience within an HR Advisory or Partnering role
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
