East Grampians Health Service is based in Ararat and Willaura (Regional Victoria) and takes its name from the magnificent mountain range that provides a backdrop to both townships. We are committed to providing quality care and services that meet the needs of the community, whilst continuously striving for improvement and aiming to lead the way in provision of health related services:
East Grampians Health Services success is underpinned by the work of our support services based across both Ararat and Willaura campuses. These include kitchen and food services, cleaning, supply, building and environmental maintenance. Additionally, EGHS operates and maintains its own café (Café Pyrenees) available to all staff, patients, visitors and the wider community. Each of these program areas are vital to ensuring the safe, efficient and welcoming environment of EGHS.
- Regional Lifestyle –
- A variety of employee benefits
- Ongoing professional development and career opportunities
The Patient Services Assistant is an integral and valued member of the wider support team. This role delivers services across the areas of; customer service, cleaning, food service and contributes to a clean, safe and comfortable environment for patients, visitors and staff.
Duties involved for this position include:
- Responsible for ensuring a high level of customer service is delivered at all times
- To provide and maintain a high quality standard of cleanliness within East Grampians Health Service, including Theatre areas encompassing CSSD, Operating Theatres, Sterile Stock Room, Day Procedure areas, Recovery and Dialysis
- Ensure that all patients, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination
- Maintain a clean, hygienic and safe environment under the Victorian Health facilities cleaning standards
- Participate in the cleaning of clinical areas including cleaning of day chairs and day procedure beds
- Participate in the food service to patients and the removal of meal trays / food after completion
- Assist in other cleaning duties in Theatre / Recovery and Dialysis areas as required
- Ensuring that medical equipment is cleaned and in good condition
- Participate in the cleaning of patient and clinical areas
- Responsible for appropriately documenting activities
- Follow infectious control guidelines
- Perform all delegated duties in a timely and efficient manner
We are seeking applicants who:
- Strong work ethic
- Team orientated, flexible to job needs
- Ability to work independently and as a member of a team
- An exceptional eye for detail
- Be friendly and have a great manner with residents
- Respect patient privacy and confidentiality
- Food handling certificate
Appointment is subject to immunisation clearance and current and satisfactory Employment Checks (Police and Working With Children Checks and NDIS Worker Screening Check).
East Grampians Health Service is an equal opportunity employer.
For more information please contact Ann Grierson, Manager Support Services on (03) 53 52 9394.
Please ensure you address the selection criteria, attach an up to date resume including two business referees by close of business 30th August 2026.
