If you are proactive and love working with a dynamic team of passionate people, then GlobeWest could be a great fit for you. GlobeWest is at the forefront of designing, importing and wholesaling beautiful and 'on trend' contemporary furniture and homewares. We are focused on building a long term, sustainable business and achieving a leading position in the market. To support this growth, we are looking to appoint an Assistant Product Manager who will work collaboratively with internal and external stakeholders to achieve and exceed our goals.
The Role:
The role of Assistant Product Manager is primarily to provide administrative support in delivering successful product launches to a high standard by meeting deadlines & delivering to the company's critical path. Reporting to the Product Manager you will assist in all aspects of product set up, costing support, swatch ordering, and item master maintenance and image management. This role will also manage the processing and resolution of any product claims.
As the Assistant Product Manager, you will be responsible for:
- Set up of new products and preparation of costings
- Ensuring all data entry information is accurate, up to date & maintained
- Managing product photo shoots
- Product image asset management to ensure they are correctly labelled and filed
- Launch support, including catalogue and sales tools briefing and proofing, point of sale ticketing
- Monitoring swatch stock levels to meet demand, including ordering and managing supplier lead times
- Speedy resolution of product related quality issues for customers
- Raising sample and spare part orders, including liaising with all relevant internal and external departments
- Working with the Sales Team on custom orders weekly, including the creation of custom SKUs and Purchase Orders
- Managing the GlobeWest website including image displays, product display and landing pages, and insitu imagery
- Generating credit claim requests with suppliers and negotiate reimbursement
- Liaising day-to-day with international suppliers to ensure critical paths and timelines are met
- Ensuring that all internal and external email communication is responded to in 24-48 hours
- General administration duties for Product team
About You:
- A proven track record as a proactive assistant
- Highly organised, with a flexible 'Can Do' approach
- At least 3 years previous experience in product management is an advantage
- Demonstrated proficiency in excel (intermediate) and data entry
- Experience with Photoshop and Illustrator
- Experience with Power BI and NetSuite is an advantage
- Ability to work in fast paced, deadline driven environments
- Strong organisational and time management skills including solid attention to detail
- Proven analytical and problem-solving skills
- Experience managing multiple projects simultaneously and meeting tight deadlines
- Exceptional communication skills
- Knowledge of the furniture/interior design industry is preferable
- Bachelor’s degree in business, marketing, design or related field preferred
- Full Australian working rights required (no sponsorship available)
What Can GlobeWest Offer You:
- Appealing staff discount offered on beautiful product
- Work for an amazing business with inspiring cross-functional teams and stakeholders
- Open and Friendly culture with regular social activities
- Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program, Hybrid working model
- Regular business updates
- Competitive remuneration offered commensurate with experience
GlobeWest is proud to be an Equal Employment Opportunity Employer. Direct candidates only. Must have the right to work in Australia.
