Service
§ Continuously monitor the operations of the day to day running of the restaurant and monitor for and implement improvements via the Venue Manager.
§ Coordinate the smooth operations of the Restaurant and Bar includes ordering stock and any needed equipment.
§ Manage restaurant capacity and bookings
§ Maintain a high standard of cleanliness in areas of your responsibility and ensure menus / wine lists are highly presentable
§ Be aware of the continuous changes and trends within the food and beverage industry.
§ Prepare a monthly stock take
§ Ensure POS is accurate/ up to date and matches menu in offering and pricing
Customers
§ Ensure the Restaurant & Bar operates smoothly and professionally, providing customers with an all-encompassing high-end dining experience
§ Meet and greet customers in a hosting capacity
§ Maintain professional and efficient customer service; you are representing the Yarri brand
§ Seek customer feedback at all opportunities, review and implement where appropriate
§ Respond to customer requests in a professional and timely manner, via phone, email or face to face
§ As the senior person on shift resolve any customer or staff issues or notify manager so they can follow up.
Leadership
§ Demonstrate the organisations Core Values to match with your personal values
§ Build a strong work ethic in staff whilst maintaining a fun, welcoming, caring flexible workforce where staff feel valued.
§ Participate in staff development to build continuous improvement across the team
§ Ensure the Restaurant Attendants and Bar Attendants are trained to run their own section
§ Responsible for self-development and continuous learning.
Financial
§ Identify areas of revenue opportunity and cost minimisation
§ Settle tills at the end of a day and prepare daily takings report
§ Banking / change money for tills
Organisational
§ Adhere to policy and procedures and legislative requirements
§ Coordinate events as required
§ Represent at promotional events.
§ In absence of Venue Manager prepare rosters
Other duties as directed in the scope of this position.
Job Type: Full-time
Pay: From $78,000.00 per year
Licence/Certification:
Work Authorisation:
Work Location: In person
